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Extended Stay America - Orange County - Lake Forest
- Hotels
- Lake Forest, CA
About this business
Extended Stay America Hotel Orange County - Lake Forest is located at 20251 Lake Forest Dr, Lake Forest, CA. This business specializes in Hotels & Motels and Other Lodging.
Location details
20251 Lake Forest Dr., Lake Forest, CA, 92630, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Not too welcoming Staff were nice, but when I got to my floor the first time I see when you walk out of the elevator is a giant zip up bag covering a room door that had tape over what looked like cracks in the door- it was not welcoming- it made me not feel safe to be there. The room also for sure needed updating. After being there a few hours I decided to leave and we ended up just staying at a friends house.
Business response:
Dear Guest, thank you for choosing us. Please accept our apologies for an unsatisfactory experience, and also disappointed to have let you down. Our team's goal is to ensure each guest is treated with exceptional service and that our accommodations are clean and comfortable. We thank you for letting us know how you feel about our property, which helps us plan for the future. We want to regain your trust and hope you will give us that chance. Sincerely,Hotel Management
They had bbq grills
La atencion super excelente , habitacion limpia ,
Business response:
Dear Jose, thank you for sharing your experience with other travelers. It is glad to know you were pleased with your room. We understand that fresh and clean accommodations are of the utmost importance, and we are very proud of our housekeeping associate's dedicated service. Thank you for taking time out of your day to recognize our efforts! We hope you choose Extended Stay America any time your travels bring you back this way.SincerelyHotel Management
The staff was extremely helpful and friendly. The exterior is nice, the interior is a little warn. At first sight, we were concerned about getting a good night's sleep. Getting past some cosmetic usage, the rooms were surprisingly cozy and comfortable and the friendly staff more than made up for it. The price can't be beat for the OC! We'll stay there again, when in town.
Conveniently located. Safe area. Safe property. Police station across street. Pet friendly. Clean but could use an update. Very well used and worn rooms.
Business response:
Dear Thomas, we are delighted to have exceeded your expectations. We believe our excellent accommodations and convenient location make us a great choice when visiting the city. It was our pleasure accommodating you. We hope you will make extended Stay America your home away from home whenever your travels bring you to our area.Sincerely,Hotel Management
Nicholas is amazing! Nicholas behind the desk was amazing. Very friendly and helpful
Business response:
Dear Guest, Thank you for your review, which is filled with so many kind comments! We are thrilled to hear you had a great stay with us. Thank you for mentioning our staff, especially Nicholas. He is a true asset to our team, and we will surely share your compliments. Again, thank you for your feedback, and we hope to see you again soon! Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Orange County - Lake Forest
How is Extended Stay America - Orange County - Lake Forest rated?
Extended Stay America - Orange County - Lake Forest has a 4.2 star rating with 1,233 reviews.
When is Extended Stay America - Orange County - Lake Forest open?
Extended Stay America - Orange County - Lake Forest is open now. It will close tomorrow at 12:00 a.m.