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Extended Stay America - Orlando - Maitland - 1776 Pembrook Drive

3.5
  • Hotels
  • Maitland, FL

About this business

HospitalityHotels

Location details

1776 Pembrook Dr., Maitland, FL, 32751, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
3.52,712 reviews
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Michael T's profile image
Michael T 
8 years ago

Great place to stay This hotel was great. Clean, spacious rooms. My only issue was the TV reception. 

Business response:

Michael, thank you for choosing Extended Stay America. We are pleased to know how much you liked your room! We want your stay with us to feel like home and be as comfortable as possible. We appreciate your kind review and hope to welcome you back soon. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
8 years ago

I could feel the springs of the mattress. 

Business response:

Thank you for staying with us and letting us know you had an overall pleasant visit. That being said, we are sorry for the issues you had with the comfort of your bedding. We know how important it is to get a good night's sleep and rest well. We value our guests and their recommendations and we have shared your comments with our leadership team. Once again, we are sorry for the inconvenience you experienced and hope you will give us another chance to provide you with a better experience. Sincerely, Hotel Management 

Barbara's profile image
Barbara 
8 years ago

Great friendly staff made me feel safe and at home 

Business response:

Barbara, thank you for staying at Extended Stay America. We are delighted to read you had a great time here and that you loved our courteous service. We will be sure to share your compliments with our team. Thanks again for making us your home away from home. We look forward to your next visit soon. Sincerely, Hotel Management 

Thiago's profile image
Thiago 
8 years ago

Abril 2018 Foi tudo ótimo, apesar do eterno problema com o checkin na recepção na hora de chegada, onde o sistema informatizado nunca consegue localizar da forma correta a minha reserva pre-paga efetuada com sucesso. E isso acabou atrapalhando bastante nossa viagem pois chegamos muito cansados, queriamos dormir e ficamos esperando por horas. 

Business response:

Thiago, thank you for staying at Extended Stay America. We are glad you had a pleasant time here, but we are sorry for the reservation issue you had at the time of check-in. We value your feedback as it will help us improve our guest experience moving forward. We hope to have the opportunity to make your next visit perfect in every respect. Sincerely, Hotel Management 

Mohamad's profile image
Mohamad 
8 years ago

Keep the good job always up and thx a lot for the upgrade 👍👍👍 

Business response:

Mohamad, thank you for staying at Extended Stay America. We are glad to read you had a nice time here. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management 

Lisa's profile image
Lisa 
8 years ago

Enjoyed my stay Very comfortable. 

Business response:

Lisa, thank you for staying at Extended Stay America. We are glad you had a great time here. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management 

Robert's profile image
Robert 
8 years ago

Economical hotel close to Winter Park. Our stay was for a visit to Winter Park Memorial Hospital where my brother in law is a patient. The cost for one night at the hotel was reasonable. The grab and go breakfast was very satisfactory. The bed was comfortable and the shower was more than satisfactory. The location of the hotel was in a nice area. We did not use the pool, but I could see the pool needed to be cleaned. The concept of extended stay hotels are a good concept and needed. 

Business response:

Robert, thank you for taking the time to leave such feedback about our hotel. We are delighted to read our location was perfect your needs and that our facilities were up to your satisfaction. Thanks again for including us in your travel plans. We can’t wait to welcome you back. Sincerely, Hotel Management 

Matthew's profile image
Matthew 
8 years ago

Business response:

Matthew, thank you for staying with us and taking the time to share your rating. Our goal is to maintain the highest standards, and we apologize for falling short of this. We hope to have the opportunity to make your next stay perfect in every respect. Sincerely, Hotel Management 

Howard's profile image
Howard 
8 years ago

Breakfast could be better. You can hear lots of noise coming from room above. 

Business response:

Howard, thank you for choosing us and for leaving a review. We are glad you had a pleasant stay but would like to apologize for the noise you experienced. Our goal is to provide a comfortable and relaxing stay for our guests, and we are sorry we did not deliver. We appreciate the feedback and we hope to have the opportunity to welcome you back and show you our quieter side! Sincerely, Hotel Management 

Frequently asked questions about Extended Stay America - Orlando - Maitland - 1776 Pembrook Drive

How is Extended Stay America - Orlando - Maitland - 1776 Pembrook Drive rated?

Extended Stay America - Orlando - Maitland - 1776 Pembrook Drive has a 3.5 star rating with 2,712 reviews. 

When is Extended Stay America - Orlando - Maitland - 1776 Pembrook Drive open?

Extended Stay America - Orlando - Maitland - 1776 Pembrook Drive is open now. It will close tomorrow at 12:00 a.m.