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Extended Stay America - Orlando - Maitland - 1776 Pembrook Drive
- Hotels
- Maitland, FL
About this business
Location details
1776 Pembrook Dr., Maitland, FL, 32751, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Ok stay Decent stay... Spots on shower curtain, cigarette burns(?) In the carpet, music being played in the parking lot for an extended period of time at night... Overall an "ok" stay
Business response:
Thank you for your review. Although you were overall satisfied with your visit, we are sorry for the issues you encountered in your room and regret the inconvenience it caused. Your concerns have been shared with our Housekeeping team in an effort to improve our service moving forward. We hope you will consider giving us one more chance so we can redeem ourselves. Sincerely, Hotel Management
Easy check-in. Personable staff. Great location.
Business response:
It was a pleasure having you as our guest at Extended Stay America. We are delighted to know you were impressed with every aspect of our hotel, especially with our location and the service provided by our staff. We look forward to your next visit in the near future. Sincerely, Hotel Management
No frills but good Clean and quiet place to rest for overnight stay.
Business response:
Daryl, thank you for staying at Extended Stay America and for the feedback. We are delighted to read your overnight stay with us was an enjoyable one and that you liked your spotless room. We hope to have the opportunity of welcoming you back soon. Sincerely, Hotel Management
The customer service at this location was exceptional. Luda is an asset to your establishment.
Business response:
Shannon, thank you for sharing a positive review of your visit to Extended Stay America. Our goal is to make your stay as comfortable as possible and to assist you with whatever you need, so it's nice to know our team accomplished this during your visit. We especially appreciate your nice comments recognizing the service provided by Luda, and we'll be sure to share your compliments with him. We hope you will plan on staying with us again in the future. Sincerely, Hotel Management
Business response:
Thank you so much for the positive feedback. It’s a pleasure knowing your overall visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Nice stay It was a typical Extended Stay hotel. Room was nice and spacious. I reserved and paid of a king and they put me in a room with a queen. They didn't give me a refund. The refrigerator had rust stains on the door. A simple paint job or cleaner would make it more appealing. Instead it makes the entire kitchen seem unclear - appearance only. If I was staying more than one night, I would have switched rooms over the bed issues. However since I had unpacked and set things up and was tired, I let it go. The bed was fine. ... read more
Business response:
Thank you for staying with us and for taking the time to share your concerns. Please accept our apologies for failing to meet your needs. We hope you will give us a chance to welcome you back and experience our hotel the way it should have been during your visit. Sincerely, Hotel Management
Convenient We checked in as a group for a team meeting close to the hotel. Hotel was clean, neat and the staff was very nice.
Business response:
Thank you for taking the time to post your review. We are happy to know you were pleased with our location and had an overall comfortable time with us. Also, your feedback is of utmost value, and we will use it as a training tool to improve our performance further. We hope to have another chance so we can make your next trip exceptional in every respect. Sincerely, Hotel Management
Good Extended Stay hotel The room was a nice Extended Stay room. I reserved a king bed and they gave me a double. And they did not discount the difference. The door to the refrigerator had rust stains which they could have cleaned off. The bathroom could use a brighter light in the shower room. Other than that it was a nice room.
Business response:
Thank you for reviewing your experience at Extended Stay America. We are glad to know you had an overall pleasant stay. Also, your comments show we have room for improvements and we will certainly introspect and implement necessary measures in an effort to improve ourselves. We hope to see you again so we can deliver you an exceptional experience. Sincerely, Hotel Management
very consistent nice and consistent hotel that provide all your needs great central location
Business response:
Thank you for staying at our hotel. We are glad to read you had an overall pleasant stay and that you were impressed with our convenient location close to the points of your interest. However, we are sorry if we missed meeting some of your expectations. Thanks once more, and we hope to serve you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Orlando - Maitland - 1776 Pembrook Drive
How is Extended Stay America - Orlando - Maitland - 1776 Pembrook Drive rated?
Extended Stay America - Orlando - Maitland - 1776 Pembrook Drive has a 3.5 star rating with 2,584 reviews.
When is Extended Stay America - Orlando - Maitland - 1776 Pembrook Drive open?
Extended Stay America - Orlando - Maitland - 1776 Pembrook Drive is open now. It will close tomorrow at 12:00 a.m.