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Extended Stay America - Orlando - Maitland - 1776 Pembrook Drive
- Hotels
- Maitland, FL
About this business
Location details
1776 Pembrook Dr., Maitland, FL, 32751, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
OK, the room was clean, had a usable desk............................................................................
Business response:
Thanks for evaluating your visit to our hotel. We are glad to know you liked our offerings and that you had an overall pleasant stay. It was a pleasure serving you, and we hope to welcome you back again soon. Sincerely, Hotel Management
Loved the fact it had a little kitchen saved a ton of money instead of buying food I cooked for my family only thing I didn’t like was the fact that my room key stopped working and they don’t really give u any pots just a frying pan and small pot but overall I managed to pull it off so I’m sure anyone else can would definitely stay here again and definitely recommend it to others
Business response:
Jessie, thank you for taking the time to share your review with us. We are glad you and your family enjoyed your stay and that our facilities and service were to your satisfaction. Thanks for recommending us, and we look forward to seeing you again soon. Sincerely, Hotel Management
Spend a little more & Stay Elsewhere
Business response:
Lisa, we would like to offer our apologies for not living up to your expectations. Although we make every effort to be perfect, sometimes we fall short. We hope you will consider giving us a second chance in the future so we can prove this is not typical of our usual service. Sincerely, Hotel Management
Olivia was the nicest front desk person I have ever dealt with.
Business response:
Samantha, many thanks for returning back to us and the 5-star review of Extended Stay America. We are happy to know we exceeded your expectations for a wonderful stay and you were awed by our spectacular hospitality. Reviews such as yours mean a lot! Thank you once more for your kind comments, and we look forward to welcoming you back again soon. Sincerely, Hotel Management
Business response:
Anzola, we enjoyed seeing your five-star rating and cannot thank you enough for it. On behalf of everyone here at Extended Stay America, we invite you to come back and stay with us again when in the area! Sincerely, Hotel Management
Nice hotel Great service, clean hotel and nice pool. Rooms are really nice
Business response:
Thank you for your review of Extended Stay America. We are thrilled to read you loved our excellent service and well-kept property. Thanks for being our guest, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Comfortable stay, not so comfortable service. It was difficult to get assistance at the front counter at times. It seemed as though there was only one person working and they were trying to do too much although they were trying. Perhaps a second person on staff would alleviate this issue.
Business response:
Joe, thank you for staying at Extended Stay America. We are glad to read you had a nice time with us. We value your feedback and will use it as a training opportunity to improve our service delivery. We hope to have the opportunity to welcome you back for a future visit. Sincerely, Hotel Management
Good for workers only Requested handicapped unit and they didn't have one. Bed and size of unit were very good. No bureau in unit for clothes. Had to keep stuff for 5 days in suitcases. Absolutely nothing to walk to see or eat around hotel. Breakfast was not worth offering. Wrapped muffins, granola bar and coffee with no milk or cream just sweet fake cream. WiFi speed slightly better than the old dial up service.
Business response:
Wayne, we appreciate you being our guest and taking the time to share your experience. We are sorry we missed meeting some of your expectations. Your feedback about our grab-and-go breakfast offering has been discussed with our Brand Leaders to consider while planning the menu in the future. We appreciate your business and hope the positive aspects of your visit will bring you back so we can replace this experience with a more positive memory! Sincerely, Hotel Management
ok for one night clean room and good price. but nothing to do around the motel. Lot of workers checked in. They were loud and lying on the floor.
Business response:
Andy, we appreciate you choosing our hotel and for providing your review. It felt good to know you liked your well-maintained room and our affordable price, but we are sorry that we couldn't hit the mark of your expectations for a perfect visit. We hope you'll choose to stay with us in the near future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Orlando - Maitland - 1776 Pembrook Drive
How is Extended Stay America - Orlando - Maitland - 1776 Pembrook Drive rated?
Extended Stay America - Orlando - Maitland - 1776 Pembrook Drive has a 3.5 star rating with 2,663 reviews.
When is Extended Stay America - Orlando - Maitland - 1776 Pembrook Drive open?
Extended Stay America - Orlando - Maitland - 1776 Pembrook Drive is open now. It will close tomorrow at 12:00 a.m.