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Extended Stay America - Philadelphia - Airport - Tinicum Blvd
- Hotels
- Philadelphia, PA
About this business
Location details
9000 Tinicum Boulevard, Philadelphia, PA, 19153, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Improvement needs asap No si good , Never ask wich floor I preferred to be The room I got assigned to the floor has some type of chewing gum stick to it ! Lamps on side wall broken not working.
Business response:
Dear RAMON, Thank you for staying with us and reviewing your experience. Please accept our apologies, as we never mean to disappoint our guests in any way. We can assure you that what you experienced is unacceptable by our standards. We will take the proper action as we are committed to providing every guest with an exceptional experience. Thank you again for your candid feedback, as this helps us to improve the experience for future guests. We hope you will allow us to provide you with the flawless stay you deserve on a fut... read more
Worst
Business response:
Dear AZARIA, We are sorry your stay with us was anything other than perfect, and we wish we could have had the opportunity to address your concerns while you were still here. Nothing is more important than ensuring our guests have a comfortable and relaxing stay, so we are sorry we could not make that happen for you. We hope you will consider staying with us again so we can provide you with the seamless stay you deserve.Sincerely,Hotel Management
Gross This was by far the most disgusting hotel I ever stayed in!!
Business response:
Dear Heather, Thank you for staying at our hotel and sharing your comments. It is disappointing to see such comments, as this is far from the experience we want our guests to have. Your feedback is very important to us, and we are genuinely sorry you were unable to enjoy your stay. We hope to have another occasion to exceed your expectations and to welcome you back soon.Sincerely,Hotel Management
Absolutely terrible experience! When I arrived at the Hotel they told me that the room I reserved was giving to someone else! My Wife in I had to sleep in the car because there were “NO”other rooms available! Unacceptable! Thanks, have a great day!
Business response:
Dear Stacy, We sincerely apologize for the inconvenience you experienced with your recent reservation at our hotel. We completely understand your frustration and the inconvenience this caused you. Please rest assured that we take this matter seriously and are actively reviewing these concerns to minimize the chances of such incidents happening again. We hope you will give us another opportunity in the future.Sincerely,Hotel Management
Property had a fire and not safe for any living creature. Not sure how the fire marshal would have given the ok to be open.
Business response:
Dear Chaim, Thank you for sharing your experience. Your feedback is very important to us, as it will assist us in improving our guest experience. We will take the necessary steps to ensure this does not occur in the future.Sincerely,Hotel Management
This hotel was terrible the ceilings were not in on our floor it was hot muggy it stunk the front desk was terrible. There was roaches in our room and the sink made noise the entire night was not able to even sleep. Do not waste your money staying here!!!!!
Business response:
Dear Ajayla, Thank you for staying at our hotel. We apologize for the issues you experienced when communicating with our front desk team. We have discussed your concerns with the appropriate staff members to ensure better service to our guests. We also apologize for the pest issue you reported, and we will ensure to follow proper procedures to prevent future issues. Your feedback about the noisy sink is addressed with our maintenance team. We appreciate your patience and for bringing this matter to our attention. We hope we ... read more
Frequently asked questions about Extended Stay America - Philadelphia - Airport - Tinicum Blvd
How is Extended Stay America - Philadelphia - Airport - Tinicum Blvd rated?
Extended Stay America - Philadelphia - Airport - Tinicum Blvd has a 2.1 star rating with 3,017 reviews.
When is Extended Stay America - Philadelphia - Airport - Tinicum Blvd open?
Extended Stay America - Philadelphia - Airport - Tinicum Blvd is open now. It will close tomorrow at 12:00 a.m.