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Extended Stay America - Philadelphia - Airport - Tinicum Blvd
- Hotels
- Philadelphia, PA
About this business
Location details
9000 Tinicum Boulevard, Philadelphia, PA, 19153, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I even could see some bugs in the room and window region and there is no real breakfast.
Business response:
Dear Shicheng, Thank you for choosing us and for taking the time to leave your feedback. We want to reassure you we do everything possible to discourage the entrance of outside insects mentioned. Our pest control provider does service our hotel on a routine basis. However, we will address this with them to ensure they are doing everything to prevent any future issues. Your feedback is valuable to us, and we assure you that we will take steps to improve the quality of our breakfast service. We appreciate your understanding an... read more
The bathroom had hair in it, dust all over.
Business response:
Dear DANIELLE, Thank you for choosing to stay with us. Our top priority is to provide our guests with clean and well-maintained rooms. We understand that on this occasion, we failed to deliver on that promise. Your feedback is extremely important to us, and we want to assure you that we are taking the necessary steps to address the issues you experienced. We value your business and would love the opportunity to exceed your expectations and provide you with the exceptional stay we are known for.Sincerely,Hotel Management
This place would be considered inhabitable. There had been a fire in one room and I was not informed; there were burn marks on the sink, rust on the metal in the bathroom, it smelled foul and in one room they tried to give me were live stinkbugs.
Business response:
Dear Robin, Thank you for sharing your experience. Your feedback is very important to us, as it will assist us in improving our guest experience. We will take the necessary steps to ensure this does not occur in the future.Sincerely,Hotel Management
Uncomfortable bed, bad smells and a dog barking all night.
Business response:
Dear Katherine, Thank you for taking the time to write a review of our hotel. Your comments on the mentioned issues have left us disheartened. We will look into this further and significantly appreciate you bringing this to our attention. Also, we apologize for the problems you mentioned in the room. Our concerned team is included in the discussion to ensure this failure doesn't happen again. Your feedback will help us to improve our service and guest experience continuously. Everything we do aims at providing you with an ex... read more
This was click bait.I clicked on a Sheraton product and was transferred to this site. I will never use Expedia again. The room smelled of cigarettes. The hotel was under reconstruction after a fire. There was no restaraunt or ammenities to purchase food or drink. Thr price advertised on Expedia was much less than that charged. Please avoid this hotel and Expedia. The picture on the web was a hotel with alarge central atrium. Clearly bait and switch
Business response:
Dear Andrew, Thank you for the detailed review. First and foremost, we apologize for the inconvenience you experienced during your stay with us. Our team members are reviewing your feedback to correct it and ensure they never repeat it. Our front desk team is always there to help you. Never hesitate to speak to them. We will do anything to regain your trust and serve you with the hospitality you deserve.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Philadelphia - Airport - Tinicum Blvd
How is Extended Stay America - Philadelphia - Airport - Tinicum Blvd rated?
Extended Stay America - Philadelphia - Airport - Tinicum Blvd has a 2.1 star rating with 3,017 reviews.
When is Extended Stay America - Philadelphia - Airport - Tinicum Blvd open?
Extended Stay America - Philadelphia - Airport - Tinicum Blvd is open now. It will close tomorrow at 12:00 a.m.