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Extended Stay America - Philadelphia - Airport - Tinicum Blvd
- Hotels
- Philadelphia, PA
About this business
Location details
9000 Tinicum Boulevard, Philadelphia, PA, 19153, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I paid $165 (including taxes) for this trashy place. dirty clothes and plates all over the corridor, a front desk person who looked like a janitor or handyman, doors that don't open, sticky floors, and sheets which has an odd smell. there was nothing redeeming about this property
Business response:
Dear Animon, We're deeply sorry to hear about your disappointing experience during your stay. Your feedback is crucial for our improvement, and we're addressing the issues you've mentioned to ensure they don't recur. Cleanliness and guest service are top priorities, and it's clear we fell short of our standards during your visit. We appreciate your patience and hope you'll consider giving us another opportunity to provide you with a more comfortable and pleasant stay in the future. Your satisfaction is important to us, and w... read more
Dirty, room was beat up, extended stay with nothing in cabinets? Not even toilet paper. Stay away
Business response:
Dear Thomas, We sincerely apologize for the condition of your room during your stay. Your experience doesn't meet our usual standards, and we regret any inconvenience you faced. Please know that this is not a reflection of our typical service, and we appreciate your feedback, which will help us address these issues promptly. We take your comments seriously and will work diligently to ensure that future guests do not encounter similar problems. We hope you will consider staying with us again in the future, giving us the oppor... read more
This is not exactly a hotel
Business response:
Dear Frances, We appreciate your feedback and understand that we may have a different style than traditional hotels due to our extended stay concept. We offer spacious suites with kitchen facilities to provide a home-away-from-home experience. If you have any specific concerns or suggestions about your stay, please share them, and we will do our best to address them. Your satisfaction is important to us, and we hope to provide a comfortable and enjoyable stay in the future. Thank you for choosing us for your accommodation ne... read more
A dump! 4.6??? Expedia, you need to reevaluate your scoring.
Business response:
Dear Lisa Marie, We're disappointed to hear that your experience fell short of your expectations. We apologize for the inconvenience you encountered during your stay. Guest feedback is crucial to us, and we take it seriously. We're continuously working to improve our services and facilities, and your comments will be used constructively in this process. If you would like to share more specific details about your stay or have any concerns you'd like to address, please feel free to reach out to us directly. We appreciate your ... read more
Don’t go to this place!! My friends and I had a terrible experience, room was sooo dirty, bathroom even worse, and employees were not helpful at all.
Business response:
Dear Paula, Thank you for being our guest and sharing your feedback. Our team's priority is ensuring guests have a comfortable and relaxing time. Therefore, we are sorry for your disappointment with the property and the cleanliness issues during your stay. Please accept our sincere apologies for not delivering the exceptional stay you deserved. We listen to our guests and will make things better and avoid problems in the future. Please consider returning, as we are wholly committed to regaining your trust and confidence. Sin... read more
The hotel is old and not clean. Draws broke in the room and stains on the carpet.
Business response:
Dear Ann, Thank you for choosing us. We are sorry for not meeting your expectations. Your ideas for updating and renovating have been noted, and we are discussing them with our brand leaders. In the meantime, our staff is committed to keeping our property clean, fresh, and up-to-date throughout our hotel. Our front desk team is available to attend to your needs 24 x 7. Please stay with us another time so we can provide you with a much more enjoyable experience.Sincerely,Hotel Management
Room cleanliness management should have resulted in a room in top notch quality. However, we found that our room looked like it was not prepared prepared as we’ve found our bed with rustled up sheets with only 3 pillows, our “Queen” mattress felt like a Twin mattress with little room to share for 2 people, a kitchen rag with black grease that was left on the kitchen counter, bath and hand towels with stains still on them, a broken hair dryer, and a small bag of trash left by the doorway. Feels like we got up-charged for poor... read more
Business response:
Dear Francisco, Thank you for taking the time to give us your feedback on your recent stay at our hotel. Every guest who walks through our doors should expect a clean, well-maintained property as their home away from home when traveling. Therefore, we sincerely apologize that this was not your experience. Every detail, from first impression at check-in to final check-out, should be focused on exceptional customer service and impeccable attention to detail in all areas of our property. We appreciate valuable feedback like you... read more
Frequently asked questions about Extended Stay America - Philadelphia - Airport - Tinicum Blvd
How is Extended Stay America - Philadelphia - Airport - Tinicum Blvd rated?
Extended Stay America - Philadelphia - Airport - Tinicum Blvd has a 2.1 star rating with 3,017 reviews.
When is Extended Stay America - Philadelphia - Airport - Tinicum Blvd open?
Extended Stay America - Philadelphia - Airport - Tinicum Blvd is open now. It will close tomorrow at 12:00 a.m.