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Extended Stay America - Philadelphia - Airport - Tinicum Blvd
- Hotels
- Philadelphia, PA
About this business
Location details
9000 Tinicum Boulevard, Philadelphia, PA, 19153, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Very bad smell and just not kept up for a Hilton was very disappointed
Business response:
Dear Ryan, We apologize for the concerns you experienced during your stay. We work hard to provide a clean and comfortable environment; therefore, we regret that this issue compromised your experience. We will follow up on your concerns to ensure we are well poised to serve you better during your next stay. Thank you again for your candid feedback.Sincerely,Hotel Management
Booked this hotel for proximity to the airport, but its on the other side of the freeway, which made it non walkable. Also, they don't provide a shuttle. The property itself was old, low water pressure and drainage was not good. Additionally all the doors slam, so dont expect a restful sleep with neighbors doors constantly slamming.
Business response:
Dear Edwin, thank you for your comments about your recent stay. We are very disappointed that we did not meet your expectations. We would have welcomed the opportunity to address your concerns while you were still here. We hope we will have another chance to provide you with the excellent service and accommodations you should have experienced on this visit.Sincerely,Hotel Management
Horrible Did not stay .. Whole building was a mess. Too many shady people hanging out front and in the lobby.Pay to park never heard of that before.The hallway leading to my room was nosey and dark. Drop ceiling was stained and dropping. Got into my room it looked like a 3rd world hotel room.. I asked for my money back and left.
Business response:
Dear Dexter, thank you for sharing your review and the details surrounding your recent stay. We appreciate you bringing these issues to our attention. Our team's priority is ensuring every guest has a comfortable and relaxing stay, and we apologize that this was not your experience. We regret if our staff did not respond to your requests while you were here and apologize for that inconvenience. It was an honor to host your visit, and we hope you will give us another chance in the future.Sincerely,Hotel Management
Very underwhelming experience. Hotel was very out of date and overpriced.
Business response:
Dear Will, we appreciate you being our guest and sharing your observations. We are glad your stay with us was enjoyable on many levels, but we are sorry you felt our hotel needed updating. We are grateful for the feedback, as we continuously work to keep our accommodations fresh and up to date. We will share your valuable notes with the appropriate individuals. It would be our pleasure to welcome you back soon. Sincerely,Hotel Management
Was put into a room with a visibly sticky floor and the bed was broken ended up getting a room change to only a slighty better room still checked out early.
Business response:
Dear Stephen, please accept our apologies for not meeting your expectations during your visit. We have a responsibility to place a suite in an out-of-order status as necessary when it does not meet our standards. Our team must have overlooked this, and we apologize for all the trouble this caused you. We regret the frustrations you experienced, and we are sorry you had to leave sooner than anticipated. Thank you for choosing us and for taking the time to leave your feedback. We hope you will consider staying with us again so... read more
Bad
Business response:
Dear Loan, thank you for your comments about your recent stay. We are very disappointed that we did not meet your expectations. We would have welcomed the opportunity to address your concerns while you were still here. We hope we will have another chance to provide you with the excellent service and accommodations you should have experienced on this visit.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Philadelphia - Airport - Tinicum Blvd
How is Extended Stay America - Philadelphia - Airport - Tinicum Blvd rated?
Extended Stay America - Philadelphia - Airport - Tinicum Blvd has a 2.1 star rating with 3,018 reviews.
When is Extended Stay America - Philadelphia - Airport - Tinicum Blvd open?
Extended Stay America - Philadelphia - Airport - Tinicum Blvd is open now. It will close tomorrow at 12:00 a.m.