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Extended Stay America - Philadelphia - Airport - Tinicum Blvd
- Hotels
- Philadelphia, PA
About this business
Location details
9000 Tinicum Boulevard, Philadelphia, PA, 19153, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Room, amenities
Business response:
Dear Guest, Thank you for sharing your feedback. We are sorry to hear that your stay did not meet your expectations and sincerely apologize for any inconveniences you experienced regarding the accommodations and amenities. Your comments are valuable and help us identify areas for improvement to enhance the guest experience. We remain committed to providing a higher standard of service and comfort, and we hope you will consider giving us another opportunity to offer a more satisfying and enjoyable visit. Sincerely, Hotel Mana... read more
No hot water for 3 days
Business response:
Dear Guest, Thank you for taking the time to share your feedback. We appreciate you bringing this matter to our attention and sincerely apologize for the inconvenience you experienced during your visit. We understand how important reliable amenities are to a comfortable stay, and we regret the disruption this caused. Your comments have been noted and will be used to help improve maintenance response and guest communication. We hope you will consider staying with us again, allowing us the opportunity to provide a more comfort... read more
The furniture is old and worn. The bed was making noise. The breakfast didn’t have coffee.
Business response:
Dear Guest, Thank you for taking the time to share your impressions with us. We appreciate your feedback, as it helps us better understand where enhancements are needed. Please accept our sincere apologies for the inconvenience you experienced during your visit; this is not the level of comfort we aim to provide. Your comments have been shared with our team for review and follow-up. We remain committed to improving the guest experience. We hope you will consider giving us another opportunity in the future, so we may provide ... read more
The room was dirty and the fridge us dirty
Business response:
Dear Guest, Thank you for taking the time to share your feedback. While we regret that your visit did not meet expectations, we appreciate you bringing this to our attention. Please accept our sincere apologies for the discomfort you experienced; this is not the level of comfort we strive to provide. Your comments have been shared with our team to reinforce quality standards and improve future stays. Guest satisfaction is important to us, and we are committed to making necessary improvements. We hope you will consider return... read more
this was nasty the bed spreads were suppose to white and they were yellow everything was dirty and old.
Business response:
Dear Guest, Thank you for sharing your feedback, and we are very sorry to hear about your experience. We understand how disappointing it can be to encounter conditions that feel unclean or worn, and we sincerely apologize for the discomfort this caused during your stay. While there may be limitations at times, cleanliness is a priority, and your comments are being taken seriously and reviewed with our team to address these concerns. Your input is important as we work to improve upkeep and overall guest satisfaction. We hope ... read more
Mala atención
Business response:
Dear Guest, Thank you for taking a moment to share your feedback. We understand that attentive assistance is an important part of any visit, and an experience that feels lacking can be disappointing. Your comment has been noted and shared with our team to better support guests moving forward. While we regret that your time did not meet expectations, we appreciate your willingness to express your concerns, as insights like this help guide continued focus on professionalism and overall guest care. Sincerely, Hotel Management
No tenia agua caliente, no nos cambiaron las toallas y tenia cucarachas
Business response:
Dear Guest, Thank you for taking the time to share your experience with us. We appreciate your feedback and are genuinely sorry for the difficulties you encountered during your stay. Issues affecting comfort, cleanliness, and basic amenities fall far below the standards we aim to provide, and your comments have been directed to the appropriate teams for immediate attention. We regret the inconvenience this caused and sincerely apologize. We hope you will consider giving us another opportunity in the future so we may provide ... read more
The lobby smelled aggressively of cigarettes. The room itself was lacking in cleanliness and the mattress was plastic.
Business response:
Dear Guest, Thank you for sharing your experience, and we are genuinely sorry for the discomfort you encountered during your stay. The concerns you mentioned regarding odor, upkeep, and overall room condition are disappointing to hear and do not reflect the standard we aim to provide. Your feedback is important and will help guide necessary improvements. We appreciate you bringing this to our attention and hope you will consider giving us another opportunity to offer a more comfortable visit. Sincerely, Hotel Management
I reserved a room, got charged for the room, checked into the hotel only to be told they don’t have a room for me. I got charged but received nothing, not even a refund.
Frequently asked questions about Extended Stay America - Philadelphia - Airport - Tinicum Blvd
How is Extended Stay America - Philadelphia - Airport - Tinicum Blvd rated?
Extended Stay America - Philadelphia - Airport - Tinicum Blvd has a 2 star rating with 2,983 reviews.
When is Extended Stay America - Philadelphia - Airport - Tinicum Blvd open?
Extended Stay America - Philadelphia - Airport - Tinicum Blvd is open now. It will close tomorrow at 12:00 a.m.