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Extended Stay America - Philadelphia - Airport - Tinicum Blvd
- Hotels
- Philadelphia, PA
About this business
Location details
9000 Tinicum Boulevard, Philadelphia, PA, 19153, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Fue terrible, por mucho el peor hotel que he visitado, habian cucarachas en la habitacion,y en las ventanas, olia a marihuana, fumaban en las señales de NO FUMAR
Business response:
Dear Gladys, Thank you for being our guest and for the valued feedback. We are genuinely sorry for the cleanliness issues with your guest room and any oversight on our part. We understand how important it is not just to have a spotless room but also one that is free of smoke. We have strict policies prohibiting smoking in specific areas; therefore, we appreciate you bringing this to our attention so we can address it appropriately. Once again, we are sorry for these concerns and hope to have you back for the seamless, outsta... read more
The place is a dirty
Business response:
Dear Bianca, Thank you for sharing your feedback. We’re truly sorry your stay did not reflect the high standards we strive to maintain. Cleanliness is a top priority, and your comments have been shared with the team to ensure immediate attention. We value your perspective, as it helps us improve our accommodations. We hope to have the opportunity to provide you with a more comfortable and pleasant experience in the future. Sincerely, Hotel Management
This was an absolutely terrible experience. My husband was arriving late in the evening. We called the hotel to ensure he would be able to check in. They said he had to arrive by midnight, then they later said 1am, otherwise he would lose his reservation. He arrived at 11:45pm only for them to tell him that they were sold out and had no room for him, even though he had paid and had a confirmation number from Expedia. DO NOT STAY HERE.
Business response:
Dear Marcus, We sincerely apologize for the difficulties your husband faced upon arrival. This falls short of the experience we aim to provide, and we understand how frustrating this must have been. Your feedback is essential, and we will share this with the respective teams to prevent this from happening again. We appreciate your patience and hope to regain your confidence in us in the future. Sincerely, Hotel Management
I travel quite a bit for work one of the beds in my room. The frame was broke, and the mattress sunk in in the kitchen, cupboards and drawers. There were dead bugs and never once in my travels staying in any hotels across the country for work have I ever had to pay for a stay And pay for parking per day I was staying there absolutely ridiculous to pay for parking per day that I’m already paying to stay there for my stay strongly don’t recommend staff at front desk extremely ghetto
Business response:
Dear Richard, We sincerely apologize for the issues you encountered during your stay, including the broken bed, cleanliness concerns, and frustration with parking fees. We understand how these challenges disrupted your visit, and we regret that our front desk service did not meet your expectations. Your feedback is invaluable, and we are addressing these concerns with our team to improve both maintenance and guest experience. While we cannot undo your recent stay, we hope you will consider giving us another opportunity in th... read more
Internet was ok. Property is very dated and smelled very bad. Staff was very nice.
Business response:
Dear Julie, We sincerely apologize that the condition of the property and the cleanliness issues affected your stay. This is not the standard we strive for, and we regret that we fell short in meeting your expectations. We take your comments seriously and will address them with our team for immediate attention. On a positive note, we are glad to hear that our staff made a positive impression with their friendliness and service, and that you found the internet satisfactory. Thank you for sharing your experience, and we hope t... read more
Firstly, no one at the front desk for check in (neither for the early check out).. room had a smell going in and there were scuff marks on the walls.i just needed a place to rest my head for a few hours from an event and leave early next morning for work.
The bathroom of the room was dirty and had no toilet paper. There were no washcloths or towels and when we called the front desk about it we had to go down to get it ourselves and it took over 30 minutes to get them. We had to pay per day for parking.
This place was a horrible. The room smelled like a bar filled with cigar and cigarettes. When I checked in then went to go inside the room the door open and but I couldn't open the door because the latch was still on.
Frequently asked questions about Extended Stay America - Philadelphia - Airport - Tinicum Blvd
How is Extended Stay America - Philadelphia - Airport - Tinicum Blvd rated?
Extended Stay America - Philadelphia - Airport - Tinicum Blvd has a 2 star rating with 2,850 reviews.
When is Extended Stay America - Philadelphia - Airport - Tinicum Blvd open?
Extended Stay America - Philadelphia - Airport - Tinicum Blvd is open now. It will close tomorrow at 12:00 a.m.