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Extended Stay America - Philadelphia - King Of Prussia
- Hotels
- King of Prussia, PA
About this business
Location details
400 American Ave., King of Prussia, PA, 19406, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Amazing I am so happy to stay at this hotel.
Our toilet wouldn’t flush properly and started leaking at one point. Other than that, we really enjoyed our stay.
Business response:
Dear Jerel, Thank you for your feedback. We’re delighted to hear you enjoyed your stay overall, though we sincerely apologize for the inconvenience caused by the toilet issue. Maintenance concerns like this are not reflective of our standards, and we will address this immediately to ensure future guests have a seamless experience. Your understanding means a lot to us, and we appreciate your patience. We look forward to hosting you again at Extended Stay America and making your next visit even better. Sincerely,Hotel Manageme... read more
It was quiet. The room was adequate and clean. It got the job done.
My Stay It was ok.. The heat was not working in the room!! It took a little while to get help. But when I did the gentleman was very nice He moved me to another room immediately.. When I booked the room it said breakfast included.. It was just coffee/tea, & a little muffin.. When it should have said complimentary coffee/tea & a muffin included.. Other than that the room/hotel was nice it was clean.
Business response:
Dear Kwanza, Thank you for your review and for sharing your feedback. It will be a pleasure to share your compliments with our team members who assisted you. However, we genuinely regret the concerns you described. We will discuss these issues appropriately as we are always focused on ways to improve in these areas so our guests have an enjoyable experience when staying with us.We look forward to your next visit and your following review. Thank you again!Sincerely,Hotel Management
Nice place too vocation if need a nice place too stay
Business response:
Dear Kendell, Thank you for your outstanding review of Extended Stay America! We are glad that we exceeded all of your expectations and that you loved your time at our hotel. Our team will be delighted to read your feedback. We enjoyed having you, and we hope we will continue to be your hotel of choice whenever you return to the area.Sincerely,Hotel Management
Staff wasnt personable or friendly. The place was decent and in a convenient location.
Business response:
Dear Tytianna, Thank you for your feedback! We’re glad you found our location convenient and the place decent. However, we sincerely apologize for the lack of personable and friendly service from our staff. We strive to create a welcoming atmosphere for all our guests, and your comments will be shared with our team for improvement. We appreciate your insights and hope you’ll consider giving us another opportunity to provide you with a more enjoyable stay. You’re always welcome back!Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Philadelphia - King Of Prussia
How is Extended Stay America - Philadelphia - King Of Prussia rated?
Extended Stay America - Philadelphia - King Of Prussia has a 4.1 star rating with 1,268 reviews.
When is Extended Stay America - Philadelphia - King Of Prussia open?
Extended Stay America - Philadelphia - King Of Prussia is open now. It will close tomorrow at 12:00 a.m.