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Extended Stay America - Philadelphia - King Of Prussia
- Hotels
- King of Prussia, PA
About this business
Location details
400 American Ave., King of Prussia, PA, 19406, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Staff was very friendly. Room met our needs.
Clean room and staff was good
Business response:
Dear Guest, We are flattered by your generous review of Extended Stay America. We are delighted you found your room well-maintained and comfortable. It is very kind of you to recognize our devoted staff for their service. We look forward to welcoming you back soon. Sincerely, Hotel Management
Staff were very helpful and provided me with utensils! I appreciate you, love.
Subpar stay Room smelled like mothballs and chainsmoke, there was hair in the bathtub and the shower didnt stop dripping. Friend had separate room and his also had a gross smell. Beds not comfortable but doable.
Business response:
Dear Ashley, We sincerely apologize for the issues you encountered during your stay, including the unpleasant odors, cleanliness concerns, and discomfort with the beds and shower. We understand how these factors can impact your experience and regret that your visit did not meet your expectations. Please know that we take your feedback seriously and are addressing these matters with our team to improve both housekeeping and maintenance standards. While we cannot change your recent stay, we hope you will consider returning in ... read more
Habitación cómoda y perfecta para la estadía
Staff was friendly. Hotel is just old and outdated. Peeling paint, Stained sinks and counters, stains on shower curtain. Bed was uncomfortable and creaked.
Business response:
Dear Guest, Thank you for sharing your feedback. We are glad to hear that our team made a positive impression during your visit. We regret that other aspects of your visit did not meet expectations and appreciate your candid input regarding the condition of your accommodations. Your observations have been shared with our maintenance and housekeeping teams. Providing a well-maintained environment for our guests is a top priority, and your comments will help guide improvements. We hope you’ll consider giving us another opportu... read more
Frequently asked questions about Extended Stay America - Philadelphia - King Of Prussia
How is Extended Stay America - Philadelphia - King Of Prussia rated?
Extended Stay America - Philadelphia - King Of Prussia has a 3 star rating with 2,666 reviews.
When is Extended Stay America - Philadelphia - King Of Prussia open?
Extended Stay America - Philadelphia - King Of Prussia is open now. It will close tomorrow at 12:00 a.m.