Extended Stay America - Philadelphia - King Of Prussia

Business response:

Heather, thank you for staying at Extended Stay America. We are glad to know you loved each and every aspect of our hotel and that you had a nice time with us. It was a pleasure hosting you, and we look forward to seeing you back soon. Sincerely, Hotel Management 

Business response:

Thank you for choosing Extended Stay America for your overnight stay. We are glad to know you loved your well-appointed room and that you enjoyed our cozy beds. We appreciate your business and look forward to your next visit. Sincerely, Hotel Management 

Business response:

We appreciate the feedback about the issues you had with check-in. Please accept our sincere apologies. Friendly and warm service, while traveling, is so important and we are disappointed that this is not what you experienced. We are thankful for your patience and comments, and we promise your next stay with us will be a more positive experience. Sincerely, Hotel Management 

Business response:

Michael, thank you so much for the positive feedback. It’s a pleasure knowing your overall visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management 

Business response:

Tina, we appreciate you for being our guest at Extended Stay America. It is a pleasure to know you liked having a fully-equipped kitchen in your room and that you had a great stay with us. Kindly note, to ensure cleanliness of kitchenware upon check-in, brand standards require us to keep dishware at the front desk. Thank you for your review, and we look forward to serving you again soon. Sincerely, Hotel Management 

Business response:

Thank you for taking the time to post a nice rating of Extended Stay America. We always want every guest to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. We hope you will choose us again so we can impress you on your next trip as well. Sincerely, Hotel Management 

Business response:

Thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management 

Business response:

Tina, thank you for staying at Extended Stay America. We are glad to know you loved your well-equipped room and that you had a great stay here. Thanks again, and we hope to host you back soon. Sincerely, Hotel Management 

Business response:

Judy, thank you for taking the time to post a nice review of Extended Stay America. We always want every guest to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. We hope you will choose us again so we can impress you on your next trip as well. Sincerely, Hotel Management