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Extended Stay America - Philadelphia - Malvern - Great Valley
- Hotels
- Malvern, PA
About this business
Extended Stay America Hotel Philadelphia - Malvern - Great Valley is located at 300 N Morehall Rd # 29, Malvern, PA. This business specializes in Hotels & Motels and Other Lodging.
Location details
300 Morehall Rd., Rte. 29, Malvern, PA, 19355, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It was dirty and outdated for the price.
Business response:
Dear ANDREA, Thank you for your feedback on your recent stay at our hotel. We apologize for any inconvenience caused by the cleanliness and outdated condition of the property. We take your comments seriously and will ensure that improvements are made. We appreciate your feedback on the price and will review our offerings to provide fair value to our guests. Thank you for choosing to stay with us.Sincerely,Hotel Management
Lisa at the front desk is the Best!!!
When you are away from home we all know that can be a a nuisance, but our stay here they have made us feel as if this a home away from home , thank you to all the staff for being so kind always greeting everyone with a 😊 smile ..even the pets we all know are also a part of the family thank u again for all your hospitality
Business response:
Dear Alicia, Thank you for selecting Extended Stay America and taking the time to write a review. We were delighted that our staff was attentive to your needs and made you feel at home. Our team works hard to ensure guests enjoy a comfortable and carefree stay, and we're glad this was your experience. It was a pleasure having you as our guest, and we hope to be your hotel of choice if another visit to our area is in your plans.Sincerely,Hotel Management
Needs a makeover and a DEEP clean Bathtub was dirty but they cleaned it. Floors were not as described- photos show carpet they were hardwood that had not been mopped. Entire place needs refurbishment- worn or damaged countertops, chipped and scratched furniture. Back door swipe didn’t work and the lock was broken. Overall I am glad I got a discount. Won’t stay here again.
Business response:
Dear Janice, We appreciate you choosing our hotel and taking the time to share your concerns. Please accept our apologies for the disruption to your stay caused by the housekeeping issues. Your feedback is shared with our team to prevent such situations. Also, we appreciate your observations and are committed to keeping our accommodations clean and well-maintained as we make a plan. Until those plans are approved, our goal is to deliver the best service of any hotel in the area, and we hope you'll return to stay with us agai... read more
Love the location I'd stayed here before because of the location- trees everywhere around, a good-sized park area right across the road. Staff is very friendly, room was tidy. Good experience- will likely stay here again.
Business response:
Dear John, thank you for choosing Extended Stay America. Our highest priority is ensuring you have an exceptional stay in all areas of our hotel, and we are glad we could make that happen for you. Thank you for taking time out of your day to recognize our efforts. We hope to welcome you again soon.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Philadelphia - Malvern - Great Valley
How is Extended Stay America - Philadelphia - Malvern - Great Valley rated?
Extended Stay America - Philadelphia - Malvern - Great Valley has a 4.2 star rating with 877 reviews.
When is Extended Stay America - Philadelphia - Malvern - Great Valley open?
Extended Stay America - Philadelphia - Malvern - Great Valley is open now. It will close tomorrow at 12:00 a.m.