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Extended Stay America - Philadelphia - Malvern - Great Valley
- Hotels
- Malvern, PA
About this business
Location details
300 Morehall Rd., Rte. 29, Malvern, PA, 19355, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Not What I Expected. With the recent snow and cold,it was difficult to walk from the car to the lobby without sliding or possibly falling. Check-in booth closed at 10 PM and I had to call to get someone to come check me in. Room was clean,bed was comfy,heater worked well and TV had plenty of channels and picture was crisp. Drain in bathroom sink was closed and I had no way to open it so I used the sink by the kitchen for everything. Quite overpriced for my night's stay.
Business response:
Dear Mike, Thank you for your feedback. We apologize for the challenges you faced with the snow and ice around the property. Your comfort and safety are important to us, and we will address the walkway conditions accordingly. We also regret the inconvenience caused by the check-in process and the bathroom sink issue. We appreciate your kind comments about the room's cleanliness, comfort, and amenities. We hope to have the opportunity to welcome you back for a more seamless stay in the future.Sincerely,Hotel Management
Sweet near transportation
The people working here were great. They were welcoming of my dog. There also wasn’t a lot of noise even though I know several people were staying on my floor.
Business response:
Dear Candace, Thank you for being our guest and for your wonderful feedback! Every team member here at Extended Stay America works hard to deliver a great guest experience, so we really appreciate you noticing our efforts. We hope you will visit again the next time you are in the area.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Philadelphia - Malvern - Great Valley
How is Extended Stay America - Philadelphia - Malvern - Great Valley rated?
Extended Stay America - Philadelphia - Malvern - Great Valley has a 3.2 star rating with 1,494 reviews.
When is Extended Stay America - Philadelphia - Malvern - Great Valley open?
Extended Stay America - Philadelphia - Malvern - Great Valley is open now. It will close tomorrow at 12:00 a.m.