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Extended Stay America - Philadelphia - Malvern - Great Valley
- Hotels
- Malvern, PA
About this business
Location details
300 Morehall Rd., Rte. 29, Malvern, PA, 19355, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I enjoyed my stay … thanks to front desk staff she was helpful
I knew what to expect I guess. Stairwells were not clean. Ant Trap next to the microwave. Elevator didn't work. Cannot enter the property northbound. Have to drive up to the next light and turn around.
Great
Staff was friendly, helpful. Our bathroom door in our room did not shut due to the kitchen counter being BUILT in the way. Our shower curtain rod was angled DOWN so the shower curtain does not pull close, resulting in water on the floor. Fire alarm went off twice for 0 reason for an hour. Not a terrible hotel for the price but you get what you pay for.
Business response:
Dear Autumn, We sincerely apologize for the maintenance issues you encountered, including the bathroom door obstruction, misaligned shower curtain rod, and the fire alarm disturbances. These matters have been brought to our maintenance team’s attention for correction to improve overall guest comfort. While we aim to offer great value, we understand that basic functionality should never be compromised. Your feedback is important and appreciated. We hope to have the opportunity to welcome you back for a better experience. Sinc... read more
Wisps
Business response:
Dear Raul, Thank you for taking the time to share your feedback. While your comment was brief, we would love to understand more about your experience so we can ensure your future stays meet your expectations. Your satisfaction is our priority, and we are here to address any concerns you may have. We hope to welcome you back to Extended Stay America for a more enjoyable stay. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Philadelphia - Malvern - Great Valley
How is Extended Stay America - Philadelphia - Malvern - Great Valley rated?
Extended Stay America - Philadelphia - Malvern - Great Valley has a 3.2 star rating with 1,539 reviews.
When is Extended Stay America - Philadelphia - Malvern - Great Valley open?
Extended Stay America - Philadelphia - Malvern - Great Valley is open now. It will close tomorrow at 12:00 a.m.