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Extended Stay America - Philadelphia - Malvern - Swedesford Rd.
- Hotels
- Malvern, PA
About this business
Location details
8 E. Swedesford Rd., Malvern, PA, 19355, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Perfect, Everything went well.
Kiana was amazing! Super helpful with check-in and was incredibly nice while doing the check-in and check-out process.
Business response:
Casey, thank you for staying at our hotel. We appreciate you taking the time to write such a kind review. Our staff works hard to ensure that each guest has an outstanding experience, so it is always nice to be recognized for a job well done. Kiana will be thrilled that you singled her out with compliments! Thank you again, and we hope to welcome you back soon! Sincerely, Hotel Management
I was very pleased with everything, and I’ll be coming back to the motel soon
Business response:
James, thank you for choosing Extended Stay America. It is wonderful to read that we exceeded your expectations and that you had a relaxing time with us. It was a pleasure hosting your visit, and we look forward to seeing you again soon. Sincerely, Hotel Management
Not clean inside.
Business response:
Lynn, thank you for your review. We are sorry the cleanliness of our property was not to your expectations. Your feedback has been discussed with our housekeeping team to ensure we are diligent in our efforts moving forward. We hope you will give us another chance to provide you with a much better experience. Sincerely, Hotel Management
I really liked this hotel with the one exception of it took forever to get hot water in the shower. Everything else was good.
Excellent Service... Highly Recommend Where can i start, let me just start by saying "Excellent service overall" from the General Manager who was extremely friendly and helpful from check in process through ensuring the process was smooth and done within moments. Thank you for this excellent service.
Business response:
Wow, Kaushal, your awesome comments and excellent rating are greatly appreciated by all of us here at Extended Stay America! It was delightful to know that the thoughtful service provided by our dedicated front desk staff exceeded your expectations. We will definitely share your review with our team and hope to have you as our guest again soon. Sincerely, Hotel Management
It was not inexpensive but was terribly worn and neglected in our suite.
Business response:
Kathryn, thank you for your feedback about your stay with our hotel. We apologize that our facility fell short of your standards. We are sharing your comments and feedback with my team as we work to update and refresh our hotel. We hope you will come and see our process should your future travels being you to our area again. Sincerely, Hotel Management
The staff was very friendly. However, it said online that breakfast was provided. A couple (as in actually just a couple) granola bars and a few packets of oatmeal are not breakfast.
Business response:
Melissa, thank you for your review, and it's nice to know you enjoyed your overall stay with us. However,we aresorry the breakfast offerings were not to your liking. We will make note of your feedback as we plan any changes to our breakfast offerings. We're pleased you chose our hotel for your visit to our area, and we hope you will stay with us again soon. Safe travels. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Philadelphia - Malvern - Swedesford Rd.
How is Extended Stay America - Philadelphia - Malvern - Swedesford Rd. rated?
Extended Stay America - Philadelphia - Malvern - Swedesford Rd. has a 3.3 star rating with 1,424 reviews.
When is Extended Stay America - Philadelphia - Malvern - Swedesford Rd. open?
Extended Stay America - Philadelphia - Malvern - Swedesford Rd. is open now. It will close tomorrow at 12:00 a.m.