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Extended Stay America - Philadelphia - Malvern - Swedesford Rd.
- Hotels
- Malvern, PA
About this business
Location details
8 E. Swedesford Rd., Malvern, PA, 19355, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Nasty carpets, furniture, blinds/curtains, bedding. The worse place I've stayed in my life! All day the next day, I had itchiness all-over! Floors were sticky, headboard was dirty, wall was dirty. EVERYTHING WAS DIRTY!
Business response:
On behalf of our entire housekeeping team, we would like to offer our sincerest apologies for the issues you had with your room during your visit. Corrective action has already been taken in the appropriate departments to ensure that this doesn't happen again. We take these concerns seriously and place great emphasis on maintaining a clean, healthy and safe environment for all of our guests. We truly hope that you will choose us again so that we can provide you with a more satisfactory stay. Thank you again for your feedback... read more
This was not what I expected from a hotel. I was looking forward to a relaxing night before we headed out on vacation. When we wake up oh, the plan was to refuel and head up to the Poconos energized. Instead, breakfast was nothing short of rabbit food. I think by far that's still part of my whole stay with my family that if where Continental like most hotels, it would have made the stay worthwhile. Just disappointing. Especially for the price for one night.
Business response:
Johnson, thank you for choosing us for your overnight stay. We are sorry our complimentary breakfast offerings did not meet your satisfaction. When we receive this type of valuable feedback, it is always shared with our Brand Leaders so they have knowledge of our guests' desires regarding breakfast choices and assists them in determining new future offerings. Thank you for your feedback, and please consider staying with us again. Sincerely, Hotel Management
Great. Everyone really friendly. Pool was awesome.
Business response:
Ricky, thank you for the fantastic feedback of Extended Stay America. It is good to know you were impressed with the great service delivered by our associates and that you enjoyed our pool area. Thank you again for the great review. Please come and see us soon! Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Philadelphia - Malvern - Swedesford Rd.
How is Extended Stay America - Philadelphia - Malvern - Swedesford Rd. rated?
Extended Stay America - Philadelphia - Malvern - Swedesford Rd. has a 3.3 star rating with 1,465 reviews.
When is Extended Stay America - Philadelphia - Malvern - Swedesford Rd. open?
Extended Stay America - Philadelphia - Malvern - Swedesford Rd. is open now. It will close tomorrow at 12:00 a.m.