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Extended Stay America - Philadelphia - Malvern - Swedesford Rd.
- Hotels
- Malvern, PA
About this business
Location details
8 E. Swedesford Rd., Malvern, PA, 19355, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Keri, all of us at Extended Stay America appreciate your wonderful rating. We are glad you had an enjoyable stay and would love to see you again soon. Sincerely, Hotel Management
Location was great, front desk friendly. Accommodations were spot on just what I expected.
Business response:
Diamond, we are very sorry we failed to deliver the exceptional experience you deserved. We apologize for not being at our best during your stay, and we hope you will give us an opportunity to restore your faith in us. Sincerely, Hotel Management
Business response:
We are disappointed to learn that we did not meet your expectations. Please accept our apologies for failing to provide you with the stay you deserve. We hope you will consider returning so we can show you the hospitality for which we are known. Sincerely, Hotel Management
Business response:
Michael, thank you for being our guest. We are sorry you did not enjoy your stay, and we apologize for failing to live up to your expectations. We hope you will return so that we can have an opportunity to provide you with a better experience. Sincerely, Hotel Management
Good locstion during a power outage. Full refrigerator was why I booked.
Business response:
Thank you for staying with us at Extended Stay America. It's great to hear you enjoyed our ideal location and fully equipped kitchen. We appreciate your feedback and hope to see you again soon. Sincerely, Hotel Management
I really liked the facility. It was clean, all staff were wearing their masks. The indoor pool looked nice, it was closed due to covid. I would stay here again.
Business response:
Thank you for posting a review so future travelers can read about your pleasant experience here at Extended Stay America. It's so nice to hear how much you enjoyed your stay, and especially our relaxing pool. Thank you once again for being our guest, and we look forward to your next visit. Sincerely, Hotel Management
Long line didnt even get to sleep here Longest line ive ever seen at a hotel had to wait out side in the rain me and other people stood out side for atleast 1 hour after that we decided to take pur money else where.
Business response:
Tyrone, thank you for your recent visit and for your feedback. We are deeply sorry you had a substandard experience. Our team strives to make sure each guest has a pleasant stay, so I apologize we did not deliver. We appreciate you pointing your concern out, as it will help us improve. We value you as a guest and would love the opportunity to provide you with the hospitality you anticipated during this trip and which you have come to expect from our brand. Sincerely, Hotel Management
Business response:
Jana, thank you for the perfect rating! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Philadelphia - Malvern - Swedesford Rd.
How is Extended Stay America - Philadelphia - Malvern - Swedesford Rd. rated?
Extended Stay America - Philadelphia - Malvern - Swedesford Rd. has a 3.3 star rating with 1,465 reviews.
When is Extended Stay America - Philadelphia - Malvern - Swedesford Rd. open?
Extended Stay America - Philadelphia - Malvern - Swedesford Rd. is open now. It will close tomorrow at 12:00 a.m.