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Extended Stay America - Philadelphia - Malvern - Swedesford Rd.
- Hotels
- Malvern, PA
About this business
Location details
8 E. Swedesford Rd., Malvern, PA, 19355, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Weekend escape outside the city Overall, we were satisfied with the hotel. The staff was more than accommodating. They answered all our questions and were able to provide what we needed. There was a grill on the patio that guests could use. The pool was a little small but we were the only guests to use it so it was fine. The room had a kitchenette in it but there were no dishes or utensils at all in the room. You have to ask for everything you need. They only had 3 plates to give us to use (family of 6). The main reason for ... read more
Business response:
Thank you for sharing your candid evaluation. It’s nice to know you liked most aspects of our hotel, especially our convenient location and helpful associates. We would like to mention that kitchenware for your suite is available and kept at the front desk to ensure cleanliness. We also appreciate your observation and regret if any inconvenience were caused. It was good to have you here, and we hope to have the opportunity to make your next stay perfect in every respect. Sincerely, General Manager
what the heck I don't like the fact that the bathroom was crawling with ants. We had to actually request having the amenities the room is advertised as having. And they seem to think offering oatmeal is considered a continental breakfast.
Business response:
Ed, we appreciate you being our guest. We are disappointed to know you were not satisfied with your visit. I have shared your concerns with my housekeeping team in regard to the bathroom issue you mentioned. We would like to inform you that, we have made a note of your feedback as we plan any changes to our breakfast offerings. We hope to have the opportunity to serve you again. Sincerely, General Manager
We were impressed with our stay. If we would have to come back to the area, this is where we would stay.
Business response:
Lynn, many thanks for taking the time to post your review of Extended Stay America - Philadelphia - Malvern - Swedesford Rd. We are happy you enjoyed your stay and that you were satisfied with all that we have to offer. Thanks for choosing us, and we are glad to know we will be your preferred choice on all your future trips to our area. Sincerely, General Manager
Business response:
Nathan, many thanks for posting your rating online. Impressing our guests is our top priority, so we are glad that you were left with a good impression. It was our pleasure hosting you, and we hope to see you again at Extended Stay America - Philadelphia - Malvern -Swedesford Rd. Sincerely, General Manager
Holiday Break Tom and Stephanie were very pleasant and accommodating employees.
Business response:
Thank you for for taking the time to share your experience. I am thrilled to read our staff was able to accommodate you so well and assist you through great customer service. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future.
great! wonderful
Good hotel for an extended stays Good hotel for an extended stay, but beware of ghetto loud cleaning staff and loud guests (some of them).
Business response:
Thank you for taking the time to share your experience. It is good to know you were well accommodated, but please accept our apologies for the loud noises, which have been addressed with our staff. Thank you for choosing Extended Stay Hotels. We hope to see you again soon.
Excellent location Enjoyed my stay Staff were hospitable and welcoming But they need to improve the breakfast - it too basic.
Frequently asked questions about Extended Stay America - Philadelphia - Malvern - Swedesford Rd.
How is Extended Stay America - Philadelphia - Malvern - Swedesford Rd. rated?
Extended Stay America - Philadelphia - Malvern - Swedesford Rd. has a 3.3 star rating with 1,424 reviews.
When is Extended Stay America - Philadelphia - Malvern - Swedesford Rd. open?
Extended Stay America - Philadelphia - Malvern - Swedesford Rd. is open now. It will close tomorrow at 12:00 a.m.