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Extended Stay America - Philadelphia - Malvern - Swedesford Rd.
- Hotels
- Malvern, PA
About this business
Location details
8 E. Swedesford Rd., Malvern, PA, 19355, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Disgruntled employee??? I'm going to blame disgruntled employee more than the hotel. Overall the hotel was clean but the room we got... it was a few days after Thanksgiving. When we arrived I found a used pool towel in the closet and a stained washcloth folded in the bathroom. Later I put my hand on the counter and I felt a sticky goo. The final straw, went to bed. Pulled back sheets and found a used band aid in bed. Sheets did NOT smell clean. Furious i went to front desk and was given excuses. Asked for new sheets and CHAN... read more
The motel was adequate, a little small, and beds kind of hard, but other than that good.
Business response:
Thank you for sharing your experience. It was great to see our hotel fit your needs. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
Great for the Money! I was expecting the pool to be heated, but it wasn't so not many people wanted to get in, leaving it all to ourselves.
Business response:
Thank you for sharing your experience. It is great to see you were well accommodated and that you found value in our hotel for the price you paid. Thank you for choosing Extended Stay Hotels. We hope to see you again soon.
Adequate hitel There was nothing in the room except for poor quality towels. Not even a glass. Found out next morning that I had to request what I needed. Hotel staff were not knowledgeable about the area; had no suggestions for a restaurant
low price and convenience It's not a conventional hotel and does not have amenities of those. It's a temporary residence for most tenants, and seems to sell hotel-like single night stays when available. Breakfast is minimal but adequate. Room has a kitchen area but the supplies for that have to be requested from the desk. It was clean, well maintained, OK for a fairly low price.
Business response:
Thank you for taking the time to share your experience. I am glad to see you liked how clean and maintained our hotel was. Also it is good to know you valued our affordable price. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
Was great other than hair dryer didnt work and fire alarm was going off at 4am
Business response:
Thank you for taking the time to write a review of your stay. I sincerely apologize that the hair dryer didn't work in your room and that you were disturbed by the fire alarm. I really appreciate you bringing this to our attention. I do hope that you will return to our hotel, or any of our other brand locations across the U.S. and Canada in the future.
CUSTOMER SERVICE WAS GREAT
Frequently asked questions about Extended Stay America - Philadelphia - Malvern - Swedesford Rd.
How is Extended Stay America - Philadelphia - Malvern - Swedesford Rd. rated?
Extended Stay America - Philadelphia - Malvern - Swedesford Rd. has a 4.2 star rating with 868 reviews.
When is Extended Stay America - Philadelphia - Malvern - Swedesford Rd. open?
Extended Stay America - Philadelphia - Malvern - Swedesford Rd. is open now. It will close tomorrow at 12:00 a.m.