This profile has been claimed by the business owner or representative.
Extended Stay America - Philadelphia - Mt. Laurel - Crawford Place
- Hotels
- Mt. Laurel, NJ
About this business
Location details
101 Diemer Dr., Mt. Laurel, NJ, 08054, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Have you looked at your rooms lately? The refrigerator was old and disgusting. The room door had posters torn off which damaged the door, the floor had not been mopped - all in bathroom and outside bath door were spill drops. No automatic door at your building entrance to bring in luggage. Why don’t you have maintenance do some repairs and upgrades?
The staff was friendly and knowledgeable. They greeted us with a warm hello and a smile. They answered my questions politely. I appreciate the cleanliness of the room and towels.
Affordable, clean and good amenities
Staff is very supportive
They say you get what you pay for but for extended stay I expected a lot more. The bathroom was disgusting. The counter needed to be replaced. The tub needed to be replaced. It was just unacceptable.
One nighter Room was clean and mattress very comfortable!
Business response:
Dear David, Thank you for your review! We're glad to hear that you enjoyed a clean room and found the mattress to be very comfortable during your stay. Comfort and cleanliness are top priorities for us, and it’s always rewarding to know when we’ve delivered on those expectations. Whether it's a short visit or an extended stay, our goal is to provide a relaxing and welcoming experience for every guest. We appreciate you choosing Extended Stay America and look forward to the opportunity to welcome you back for another comforta... read more
Clean
Room has a terrible smell
Business response:
Dear jose, We sincerely apologize for the unpleasant odor you experienced in your room. A fresh and clean environment is essential to a comfortable stay, and we regret that we fell short in this regard. Your comments have been shared with our housekeeping team so the issue can be promptly addressed and corrected. We truly value your input as it helps us improve our service and guest experience. We hope you’ll consider giving us another opportunity to serve you better. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Philadelphia - Mt. Laurel - Crawford Place
How is Extended Stay America - Philadelphia - Mt. Laurel - Crawford Place rated?
Extended Stay America - Philadelphia - Mt. Laurel - Crawford Place has a 3.3 star rating with 1,453 reviews.
When is Extended Stay America - Philadelphia - Mt. Laurel - Crawford Place open?
Extended Stay America - Philadelphia - Mt. Laurel - Crawford Place is open now. It will close tomorrow at 12:00 a.m.