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Extended Stay America - Philadelphia - Mt. Laurel - Crawford Place
- Hotels
- Mt. Laurel, NJ
About this business
Extended Stay America Hotel Philadelphia - Mt. Laurel - Crawford Place is located at 101 Diemer Dr, Mount Laurel, NJ. This business specializes in Hotels & Motels and Other Lodging.
Location details
101 Diemer Dr., Mt. Laurel, NJ, 08054, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Had stayed here some years before, but this time it seemed worn down and now a bit over priced for its current condition. Breakfast is spartan, so an overnighter who is a bigger eater may wish for more/better. (Extended Stay guests will, of course, be able to supply their own meals to their liking.) On the plus side, the location is very convenient and the area is quiet.
Business response:
Dear Deborah, Thank you for selecting our hotel and taking the time to write a review. We appreciate you pointing out specific items you loved and areas where we can improve. We understand your frustration and have taken note of the numerous concerns you raised to address them adequately. Please accept our apologies, and we hope you will consider staying with us again so we can provide you with a better experience.Sincerely,Hotel Management
Lovely/helpful staff, room was very clean, bed was comfortable but everything needed repair (elevator sluggish, fans/air made odd noises, rusty appliances, grout needed to be repaired, heard everything from other rooms, and roach in bathroom)
Business response:
Dear Helene, Thank you for posting your candid review. It is always great to know our guests are satisfied with our efforts, and we appreciate your compliment regarding the hospitable service provided by our associates. We are also delighted you enjoyed our clean suites and comfortable beds. However, we apologize for the concerns which kept your stay from being perfect. We are thankful you shared your observations regarding the conditions of our hotel. We agree our hotel is starting to show its age, and we are currently havi... read more
I initially booked through expedia, somehow the day I booked for had changed to a later date a month later. I had to change the date and John at the front desk was very patient with this issue. He took great care of getting my booking corrected and expedited for the day of. John is a great guy! I appreciate his help IMMENSELY!
Business response:
Dear Jorge, thank you for reviewing your stay at Extended Stay America. We are delighted to read that John helped to make your stay even more comfortable. Your compliments will surely be shared with him. We enjoyed having you as our guest and hope to have the opportunity to welcome you back on a future visit.Sincerely,Hotel Management
The toilet water did keep running, could use repair.
Debbie from redbank I felt safe. Air conditioner worked well I was nice and cool. I did not see any bugs! Very clean. Good tv options .
Business response:
Dear Deborah, thanks for posting a review so future travelers can read about your pleasant experience here at Extended Stay America. It's so lovely to read how much you enjoyed your stay, and we are happy you were impressed with our service and the comfort of the room. Thank you for being our guest, and we look forward to your next visit. Sincerely, Hotel Management
front desk staff at night.. AMAZING!!
Business response:
Dear Chelsi, thank you for sharing your wonderful review of your visit to Extended Stay America. Our goal is to make your stay as comfortable as possible and assist you with whatever you need, so it's nice to know our team accomplished this during your visit. We'll be sure to share your compliments with the entire team. Thanks again, and we hope you will plan on staying with us again in the future. Sincerely, Hotel Management
My family booked 3 rooms for a 4 night stay. The hair dryer in the room caught fire in my hand. There were two drawers missing from my dresser. There was an obvious smell of cigarettes throughout the building. The staff was WONDERFUL but I do not feel like the hotel was up to par.
Business response:
Dear Laura, it wasn't very reassuring to read your comments concerning your stay at our hotel. Please accept our apologies, as we never mean to disappoint our guests. We can assure you that what you experienced is not acceptable by our standards. We will be taking the proper action as we are committed to providing every guest with a wonderful experience. Thank you again for your candid feedback, as this helps us improve the experience for future guests. We truly appreciate your feedback. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Philadelphia - Mt. Laurel - Crawford Place
How is Extended Stay America - Philadelphia - Mt. Laurel - Crawford Place rated?
Extended Stay America - Philadelphia - Mt. Laurel - Crawford Place has a 4.2 star rating with 948 reviews.
When is Extended Stay America - Philadelphia - Mt. Laurel - Crawford Place open?
Extended Stay America - Philadelphia - Mt. Laurel - Crawford Place is open now. It will close tomorrow at 12:00 a.m.