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Extended Stay America - Philadelphia - Mt. Laurel - Crawford Place
- Hotels
- Mt. Laurel, NJ
About this business
Extended Stay America Hotel Philadelphia - Mt. Laurel - Crawford Place is located at 101 Diemer Dr, Mount Laurel, NJ. This business specializes in Hotels & Motels and Other Lodging.
Location details
101 Diemer Dr., Mt. Laurel, NJ, 08054, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I liked the kitchenette, staff are friendly. I didn’t like the people who smoked in front of building.
Had stayed here some years before, but this time it seemed worn down and now a bit over priced for its current condition. Breakfast is spartan, so an overnighter who is a bigger eater may wish for more/better. (Extended Stay guests will, of course, be able to supply their own meals to their liking.) On the plus side, the location is very convenient and the area is quiet.
Business response:
Dear Deborah, Thank you for selecting our hotel and taking the time to write a review. We appreciate you pointing out specific items you loved and areas where we can improve. We understand your frustration and have taken note of the numerous concerns you raised to address them adequately. Please accept our apologies, and we hope you will consider staying with us again so we can provide you with a better experience.Sincerely,Hotel Management
Lovely/helpful staff, room was very clean, bed was comfortable but everything needed repair (elevator sluggish, fans/air made odd noises, rusty appliances, grout needed to be repaired, heard everything from other rooms, and roach in bathroom)
Business response:
Dear Helene, Thank you for posting your candid review. It is always great to know our guests are satisfied with our efforts, and we appreciate your compliment regarding the hospitable service provided by our associates. We are also delighted you enjoyed our clean suites and comfortable beds. However, we apologize for the concerns which kept your stay from being perfect. We are thankful you shared your observations regarding the conditions of our hotel. We agree our hotel is starting to show its age, and we are currently havi... read more
I initially booked through expedia, somehow the day I booked for had changed to a later date a month later. I had to change the date and John at the front desk was very patient with this issue. He took great care of getting my booking corrected and expedited for the day of. John is a great guy! I appreciate his help IMMENSELY!
Business response:
Dear Jorge, thank you for reviewing your stay at Extended Stay America. We are delighted to read that John helped to make your stay even more comfortable. Your compliments will surely be shared with him. We enjoyed having you as our guest and hope to have the opportunity to welcome you back on a future visit.Sincerely,Hotel Management
The toilet water did keep running, could use repair.
Frequently asked questions about Extended Stay America - Philadelphia - Mt. Laurel - Crawford Place
How is Extended Stay America - Philadelphia - Mt. Laurel - Crawford Place rated?
Extended Stay America - Philadelphia - Mt. Laurel - Crawford Place has a 4.2 star rating with 916 reviews.
When is Extended Stay America - Philadelphia - Mt. Laurel - Crawford Place open?
Extended Stay America - Philadelphia - Mt. Laurel - Crawford Place is open now. It will close tomorrow at 12:00 a.m.