Extended Stay America - Phoenix - Airport

Business response:

Thank you for your 5-star rating. We are delighted to know you loved each and every aspect of our hotel. We hope to welcome you back soon to Extended Stay America. Sincerely, Hotel Management 

Business response:

I am sorry that your stay with us was just satisfactory. What could we have done to make your stay exceptional? 

Business response:

Thank you for staying with us and for your gracious rating. On behalf of all of us at Extended Stay America, we would like to invite you for another outstanding visit. Sincerely, Hotel Management 

Business response:

We appreciate you selecting us and taking the time to leave your feedback. We hope the positive aspects of your stay more than made up for any concerns you may have had. Once more, we appreciate your business and wish to have another opportunity to welcome you for the five-star stay we strive to provide every guest. Sincerely, Hotel Management 

Business response:

Aaron, thank you for posting such kind comments about Extended Stay America, especially about our staff. It was a pleasure to read you were impressed with how immaculate our property is and the service provided by our courteous associates. Your excellent rating appreciated, and we look forward to seeing you soon. Sincerely, Hotel Management 

Business response:

Jeremey, thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management 

Business response:

Kennan, it was a pleasure receiving your fantastic rating for Extended Stay America. We are thrilled you enjoyed every aspect of your stay. Your feedback is the best performance measure we have, and we appreciate you letting us know we are succeeding. Thank you for being our guest, and we look forward to your next visit. Sincerely, Hotel Management 

Business response:

Thank you for the perfect rating! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

Michael, thank you for selecting Extended Stay America for your stay and sharing your review. We are thrilled to know you had a comfortable stay in your clean suite and that you liked the excellent value we offer. It was a pleasure serving you, and we hope to see you again soon. Sincerely, Hotel Management