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Extended Stay America - Phoenix - Airport
- Hotels
- Phoenix, AZ
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
3421 E. Elwood St., Phoenix, AZ, 85040, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Better than Motel 6 just barely. Great location near freeway and points of interest. Carpets inside the room and outer hallways were very dirty. Coffee maker provided on request though the necessary or correct items to make coffee were not provided. The coffee maker was compact but the filters and coffee packet were for a full size machine. For the price i expected more in terms of cleanliness and basic amenities. On the upside the staff was pleasant and helpfull.
Business response:
Ricardo, thank you for evaluating your stay at our hotel. Although you liked our convenient location and courteous associates, we apologize for the cleanliness issue and the disappointment with the amenities. We will discuss your comments with the appropriate individuals in an effort to enhance our guest experiences. We hope you will consider allowing us another opportunity to serve you in the future. Sincerely, Hotel Management
Was pretty good for the price clean and location
Business response:
James, thank you for the generous review of Extended Stay America. We are glad you found us to be a good value and that you loved our location. It was a pleasure hosting you, and we look forward to your next visit. Sincerely, Hotel Management
Business response:
Thank you for your five-star rating! We are delighted to know you loved each and every aspect of our hotel. We hope to welcome you back soon to Extended Stay America. Sincerely, Hotel Management
Business response:
Thank you for staying with us and for your gracious rating. On behalf of all of us at Extended Stay America, we would like to invite you for another outstanding visit. Sincerely, Hotel Management
Business response:
Gassan, thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity to welcome you back soon for a flawless experience. Sincerely, Hotel Management
Overall, a pleasant stay. Would stay again. Overall pleasant atmosphere and experience. The room was clean and generally well maintained, although the bathroom sink had a very slow drain. I made extensive use of the kitchen facilities. I really appreciated the full size refrigerator. Pots, pans, utensils, plates and cutlery had to be requested from the front desk, but the desk clerk brought everything up to my room in a timely manner. A two element range and microwave were provided but not an oven. Also, the hotel was locate... read more
Business response:
Geoffrey, we appreciate you taking the time to write a review about your stay with us at Extended Stay America. It is great to hear you enjoyed your comfortable suite and fully equipped kitchen, along with the service of our team. Every team member is committed to ensuring our guests have an excellent stay, so thank you for recognizing their efforts and we will be sure to share your comments with them. Also, we are glad you liked our on-site amenities. Thank you once more for your feedback, and we look forward to seeing you ... read more
Great for the price safe environment Great place to stay I usually come in late n the workers are great. Only this time second floor reeked of marijuana. I’ll still stay here as it’s safe in and outside of the hotel.
Business response:
Sandra, thank you for choosing Extended Stay America. We are glad you liked our friendly staff and our safe environment. Also, it is our goal to deliver a great value at a fair price, and we like hearing that we have accomplished just that. We will share your concerns regarding the smell with the housekeeping team for review and action. Thank you once more for making us your preferred choice on every visit, and we hope to see you soon. Sincerely, Hotel Management
Business response:
Thank you for staying with us and for your gracious rating. On behalf of all of us at Extended Stay America, we would like to invite you for another outstanding visit. Sincerely, Hotel Management
After an initial hiccup with the booking, the place was good and accommodating. The kitchen worked great for us since we needed to cook some meals for a couple day.
Business response:
Bob, we appreciate you taking the time to write a review about your stay with us at Extended Stay America. We are happy to read your issue with your reservation was resolved and that you enjoyed your stay overall. We are also glad our comfortable suite and fully equipped kitchen were to your satisfaction. It was a pleasure having you as our guest and we look forward to your next visit. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Phoenix - Airport
How is Extended Stay America - Phoenix - Airport rated?
Extended Stay America - Phoenix - Airport has a 4.3 star rating with 1,731 reviews.
When is Extended Stay America - Phoenix - Airport open?
Extended Stay America - Phoenix - Airport is open now. It will close tomorrow at 12:00 a.m.