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Extended Stay America - Phoenix - Airport
- Hotels
- Phoenix, AZ
About this business
Location details
3421 E. Elwood St., Phoenix, AZ, 85040, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Room was clean. Bathroom was the smallest I've seen! Door barely cleared toilet. Shower curtain wasn't long enough to keep water in tub! At least it was clean!
It was okay
Business response:
Cathy, thank you for choosing us for your recent visit. We hope your overall stay was enjoyable; however, we regret if you did not leave completely satisfied. We are grateful for your feedback as we continually strive to grow and improve our guest services. We hope to have the pleasure of welcoming you back to our hotel in the future. Sincerely, Hotel Management
We chose this property as it was close to the airport and we had a midnight arrival. Smooth check in and a clean space to sleep for a few hours. Thats all we needed.
Business response:
Kathy, thank you for your recent stay at Extended Stay America and for sharing your experience with fellow travelers. It is gratifying to know you were impressed with the proximity to the airport and rested well in our comfortable accommodations. We are also glad you liked the front desk service. Thank you again for your feedback. It was our pleasure accommodating you, and we look forward to your next visit with us. Sincerely, Hotel Management
It's ok for one night stay
Not for me Got and old room with accessibility features that I did not need it so was a little hard; at least the shower
Business response:
Carla, thank you for selecting our hotel and being our guest. We regret if you may have experienced any discomfort with the suite allotted to you. We are sorry for any inconvenience caused. We wish we had an opportunity to address this and make your experience a relaxing one. Your rating is appreciated, and we hope to provide you with a better stay in the future. Sincerely, Hotel Management
Rooms were not up to par with the on line photos
Business response:
Jene, thank you for being our guest. We are pleased if you enjoyed your stay overall; however, we do regret if we missed meeting some of your expectations. We apologize if we disappointed you, and we hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
Nice facility and very close to the airport.
Business response:
Kelly, we are delighted for the perfect rating of your stay at Extended Stay America. Thank you for pointing out our great location close to the airport, and we are glad your overall experience was good. It was our pleasure accommodating you, and we look forward to your next visit with us. Sincerely, Hotel Management
The bathrooms weren’t cleaned properly.
Business response:
Yuleidy, thank you for taking the time to evaluate your stay. We are genuinely sorry you had concerns with bathroom cleanliness in your room. We have shared your feedback with our housekeeping department and we hope you will consider giving us another opportunity to host you in the future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Phoenix - Airport
How is Extended Stay America - Phoenix - Airport rated?
Extended Stay America - Phoenix - Airport has a 3.3 star rating with 3,205 reviews.
When is Extended Stay America - Phoenix - Airport open?
Extended Stay America - Phoenix - Airport is open now. It will close tomorrow at 12:00 a.m.