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Extended Stay America - Phoenix - Airport
- Hotels
- Phoenix, AZ
About this business
Location details
3421 E. Elwood St., Phoenix, AZ, 85040, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Bomb.com Love this hotel its like being home but eith no chores
Business response:
Thank you for the positive feedback. It is a pleasure knowing your visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Perfect This is one of my favorite extended stays front desk lady so cool and helpfull 5 stars
The breakfast consisted of coffee only. The hallways and lobby smelled of smoking.
Business response:
Brad, thank you for posting a review of your recent stay. We regret not meeting your expectations and apologize for the cleanliness issues you encountered. We will share your comments with our housekeeping team and make sure we are more diligent going forward. We do hope you will stay with us another time so we can provide you with a much more satisfying experience. Sincerely, Hotel Management
Extended Stay provided the low-cost lodging that I needed. However, the location would be inconvenient for anyone without a car: no restaurant, shopping, or other conveniences near by. The room was clean and spartan (no cooking or eating utensils in a long-term stay property?), which was perfectly fine. The room had no toilet paper (used kleenex tissues) and the bathroom sink was slow draining (pulled a large wad of hair from the drain). Despite a sign that banned smoking within 100 feet of the front door, many guests smoked... read more
Business response:
Thank you for your review. We are sorry for the issues you encountered and regret the inconvenience caused. Your feedback has been discussed with our housekeeping team to ensure we are diligent in our efforts moving forward. We also regret your disappointment with our location. Kindly note, to ensure the cleanliness of kitchenware, they are kept at the front desk and are delivered to your suite upon request. On behalf of everyone here, we look forward to welcoming you back soon for a much better experience. Sincerely, Hotel ... read more
Frequently asked questions about Extended Stay America - Phoenix - Airport
How is Extended Stay America - Phoenix - Airport rated?
Extended Stay America - Phoenix - Airport has a 3.3 star rating with 2,946 reviews.
When is Extended Stay America - Phoenix - Airport open?
Extended Stay America - Phoenix - Airport is open now. It will close tomorrow at 12:00 a.m.