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Extended Stay America - Phoenix - Airport
- Hotels
- Phoenix, AZ
About this business
Location details
3421 E. Elwood St., Phoenix, AZ, 85040, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
No covers on electrical outlet Shower Curtain had missing screws & was hanging ready to fall
Business response:
Hollis, thank you for the great comments.We aresorry to hear you were inconvenienced by maintenance issues in your bathroom. Our maintenance team takes great pride in ensuring everything is working properly in each suite.We have shared your review with them to be sure the issues are resolved. Again, we apologize for any inconvenience and we look forward to having you back with us in the future. Sincerely, Hotel Management
I love it, did not want to leave!
Business response:
Mary, thank you for the perfect rating! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management
You pay for what you get. Not sure why rooms have become so expensive to stay at especially the ones that do not come with added amenities.
Business response:
Maria, we appreciate you being our guest, and we hope your stay was enjoyable overall. However, we regret that you were disappointed with the rate of your visit. Please know, we make every effort to be competitive with similar hotels in the area. We truly value your feedback and hope you will give us a chance to make a better impression on a future visit. Sincerely, Hotel Management
Room was clean. Bathroom was the smallest I've seen! Door barely cleared toilet. Shower curtain wasn't long enough to keep water in tub! At least it was clean!
It was okay
Business response:
Cathy, thank you for choosing us for your recent visit. We hope your overall stay was enjoyable; however, we regret if you did not leave completely satisfied. We are grateful for your feedback as we continually strive to grow and improve our guest services. We hope to have the pleasure of welcoming you back to our hotel in the future. Sincerely, Hotel Management
We chose this property as it was close to the airport and we had a midnight arrival. Smooth check in and a clean space to sleep for a few hours. Thats all we needed.
Business response:
Kathy, thank you for your recent stay at Extended Stay America and for sharing your experience with fellow travelers. It is gratifying to know you were impressed with the proximity to the airport and rested well in our comfortable accommodations. We are also glad you liked the front desk service. Thank you again for your feedback. It was our pleasure accommodating you, and we look forward to your next visit with us. Sincerely, Hotel Management
It's ok for one night stay
Not for me Got and old room with accessibility features that I did not need it so was a little hard; at least the shower
Business response:
Carla, thank you for selecting our hotel and being our guest. We regret if you may have experienced any discomfort with the suite allotted to you. We are sorry for any inconvenience caused. We wish we had an opportunity to address this and make your experience a relaxing one. Your rating is appreciated, and we hope to provide you with a better stay in the future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Phoenix - Airport
How is Extended Stay America - Phoenix - Airport rated?
Extended Stay America - Phoenix - Airport has a 3.3 star rating with 2,946 reviews.
When is Extended Stay America - Phoenix - Airport open?
Extended Stay America - Phoenix - Airport is open now. It will close tomorrow at 12:00 a.m.