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Extended Stay America - Phoenix - Airport
- Hotels
- Phoenix, AZ
About this business
Location details
3421 E. Elwood St., Phoenix, AZ, 85040, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The carpet was stained
Business response:
Henry, thank you for being our guest at Extended Stay America. We are delighted to read you had a comfortable stay. Also, your observation regarding the carpet will be shared with our housekeeping team so that corrective measures can be taken. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
The property was great. Employees great. Just would not walk the area to grab food. But a easy 10 minute ride to a mall area, great eats, safe there
Good place to stay No complains on management or room just would of been nice if they more breakfast selection but in overall recommend this place.
Business response:
Thank you for the positive feedback. It is a pleasure knowing your visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Friendly The staff is very helpful and very friendly treated us like family I would recommend it to anybody
Business response:
Kim, it's so nice to read your positive review of your recent stay at Extended Stay America. Our goal is to provide our guests with exceptional service, so we are thrilled we were successful in doing so during your stay. Your comments have been shared with the team, and they were very appreciative of your recognition. Thank you for being our guest, and we look forward to your next stay! Sincerely, Hotel Management
Wrongly accused At first it was good and then went bad. Got accused for knowing other customers and had no idea who they were and were tied to their good doings. And got banned from doing any bookings with hotel again. When me and my 4 children have been going from place to place due to pandemic. They made the stay very welcoming at first and would have stayed longer if had the opportunity to.
Business response:
Jessica, thank you for taking the time to show us your concern. We regret any negative experience you had. Kindly allow us some time to look into this matter, and we would be grateful for your patience during this time. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Phoenix - Airport
How is Extended Stay America - Phoenix - Airport rated?
Extended Stay America - Phoenix - Airport has a 3.3 star rating with 3,205 reviews.
When is Extended Stay America - Phoenix - Airport open?
Extended Stay America - Phoenix - Airport is open now. It will close tomorrow at 12:00 a.m.