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Extended Stay America - Phoenix - Airport
- Hotels
- Phoenix, AZ
About this business
Location details
3421 E. Elwood St., Phoenix, AZ, 85040, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Reasonable price Michelle at the front desk was very helpful and accommodating with our needs. The hotel itself can use a makeover, but the price was reasonable.
Business response:
Thank you for being our guest at extended Stay America. We are delighted to read you had a comfortable stay and that you liked the service provided by Michelle. We will share your compliments. It was our pleasure hosting you, and we hope to welcome you back soon for another enjoyable stay. Sincerely, Hotel Management
Lacking in the housekeeping area Hallway and room smelled of smoke. We requested a new room and received it. It was better. Will not stay here again, although we received a new room, the whole environment was still musty. Hallway carpet and common areas could use a deep clean.
Business response:
Thank you for staying with us and for your candid review. We apologize for the cleanliness issues you encountered. We will share your comments with our housekeeping team and make sure we are more diligent going forward. On a positive note, we are happy we were able to accommodate you in another room and resolve the issue. We hope to have the chance to welcome you back and redeem ourselves. Sincerely, Hotel Management
Room 211 A basic and simple room which was clean and safe.
Full refrigerator, 2 plate hot plate. Clean. Staff accommodating. He was very busy but patient and friendly. Close to car rental return.
Business response:
Thank you for being our guest. We are pleased to know you liked our well-kept property and courteous associates. We appreciate your business and hope to see you again in the future for a memorable experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Phoenix - Airport
How is Extended Stay America - Phoenix - Airport rated?
Extended Stay America - Phoenix - Airport has a 3.3 star rating with 2,946 reviews.
When is Extended Stay America - Phoenix - Airport open?
Extended Stay America - Phoenix - Airport is open now. It will close tomorrow at 12:00 a.m.