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Extended Stay America - Phoenix - Airport
- Hotels
- Phoenix, AZ
About this business
Location details
3421 E. Elwood St., Phoenix, AZ, 85040, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
You get what you pay for… Clerk was extremely friendly, just took forever to to get us checked in, had way to much going on. Halls smelled like cigarettes, and room didn’t smell… clean…. The room was cheap, very cheap so I feel you get what you pay for…. Not terrible just not the best…
Business response:
Timothy, thank you for sharing your evaluation with us. Although you had a comfortable stay in your suite and liked our front office associate, we apologize for the issue in the hallway. We will utilize your comments to enforce our no-smoking policy more effectively. It was a pleasure serving you, and we hope the positive aspects of your visit will bring you back to us. Sincerely, Hotel Management
Awesome...
Business response:
Thank you for being our guest at Extended Stay America. We appreciate your positive rating and are glad to know you had a pleasant stay with us. On behalf of everyone here, we look forward to welcoming you back soon. Sincerely, Hotel Management
Try to have more handicap accessible rooms.
Business response:
Jose, thank you for the positive feedback. It is a pleasure knowing your visit with us was an enjoyable one. We value your observation and hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
The refrigerator.
True compassion and excellent customer service!
Business response:
Romy, thank you for the glowing review of Extended Stay America. We strive to provide our guests with thoughtful hospitality and attentive service; therefore, we are pleased to read your generous compliments. On behalf of everyone here, we look forward to welcoming you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Phoenix - Airport
How is Extended Stay America - Phoenix - Airport rated?
Extended Stay America - Phoenix - Airport has a 3.3 star rating with 3,205 reviews.
When is Extended Stay America - Phoenix - Airport open?
Extended Stay America - Phoenix - Airport is open now. It will close tomorrow at 12:00 a.m.