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Extended Stay America - Phoenix - Airport

4.3
  • Hotels
  • Phoenix, AZ

About this business

HospitalityHotels

Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. 

Location details

3421 E. Elwood St., Phoenix, AZ, 85040, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
4.31,732 reviews
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Anonymous's profile image
Anonymous 
4 years ago

No ice on premises, no vending machine, more options for breakfast 

Business response:

Thank you for choosing Extended Stay America. We are glad to see the rating as it states you had a pleasant stay, but we are sorry we missed meeting some of your expectations. We value your comments and hope to see you again! Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
4 years ago

Great location for airport, nice and clean and quite. Very well maintained place 

Business response:

Thank you for your recent stay at Extended Stay America. We are happy you enjoyed your visit to our well-maintained property. We are also glad you liked our convenient location close to the airport. Thank you also for your feedback, and we hope to welcome you back soon. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
4 years ago

Business response:

I am so sorry that we did not exceed your expectations. Thanks for staying with us at the Extended Stay America Phoenix Airport. 

Anonymous's profile image
Anonymous 
4 years ago

Business response:

I am sorry that we did not meet your expectations. What could we have done to earn a higher score? 

CoyoteNH's profile image
CoyoteNH 
4 years ago

Morning coffee, refrigerator onsite laundry room, and location were nice. Although room was dated. 

Business response:

Thank you for being our guest. We are happy to know you liked our ideal location as well as our amenities. However, we regret our room was not to your expectations. We will share your feedback with the people in our organization who are responsible for formulating plans for future renovations. On behalf of everyone here, we invite you to revisit us for a better experience. Sincerely, Hotel Management 

Renee's profile image
4 years ago

The room was very nice. We have never been in an extended stay before so I did miss the in room coffee pot The most hotels have. Since we only stayed one night I would have used it. But I understand why they don’t put it there. I did appreciate the coffee in the lobby early in the morning because we had an early flight. We would definitely use extended stay again. 

Business response:

Renee, thank you for choosing Extended Stay America. Many of our guests take advantage of all we have to offer: spacious comfortable rooms, full-service amenities, modern accommodations, which makes it most convenient for short overnight visits. It is great to hear that we were able to meet and exceed your expectations. We hope that you will consider us once again whenever you are in Phoenix in the future. Sincerely, Hotel Management 

John's profile image
4 years ago

Everything is old, room was not ready when we arrived, just a low tier facility to me. 

Business response:

John, thank you for choosing to stay with us. We apologize that your room was not ready upon your arrival, causing you to have to wait. We are reviewing this situation to see what went wrong so we can avoid this in the future. Once again, we are sorry for the inconvenience you experienced due to this incident. We hope we have the opportunity to make it up to you on a future visit. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
4 years ago

Our stay was just fine ..just a few hours sleep and catching a flight at 5 am 

Business response:

Thank you for choosing Extended Stay America for your overnight stay. Even though you didn't get to spend much time at the hotel, it is nice to read that you had a relaxing and restful night. Thank you for your positive feedback. We look forward to your next stay at our hotel. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
4 years ago

Business response:

Thank you for the great review. I am glad that your stay with us was so satisfactory. Thanks for choosing the Extended Stay America Phoenix Airport. 

Frequently asked questions about Extended Stay America - Phoenix - Airport

How is Extended Stay America - Phoenix - Airport rated?

Extended Stay America - Phoenix - Airport has a 4.3 star rating with 1,732 reviews. 

When is Extended Stay America - Phoenix - Airport open?

Extended Stay America - Phoenix - Airport is open now. It will close tomorrow at 12:00 a.m.