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Extended Stay America - Phoenix - Airport
- Hotels
- Phoenix, AZ
About this business
Location details
3421 E. Elwood St., Phoenix, AZ, 85040, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It’s an OK property it’s around a lot of restaurants and fast food places but the rooms are very small and the double beds are small!
Business response:
Thank you for choosing to stay at Extended Stay America during your recent visit. We are delighted to hear you had an enjoyable stay overall and that our location close to a variety of restaurants and shopping was perfect for your needs. However, we regret your disappointment with the size of your suite and bed. We appreciate you being our guest and hope to welcome you back soon. Sincerely, Hotel Management
Staff was great room did have a smoking sent which was a non smoking room
Business response:
Thank you for staying at Extended Stay America. It is good to know you had a nice time with us and that you were impressed with our courteous service, but we regret the issue you had in your suite. We have shared your feedback with the housekeeping team to be more diligent going forward. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
Basic as Basic Gets We were greeted by a nice person on arrival, but waited quite some time to check in due to the hotel double booking a family's room. Once we arrived in our room, we found it to be very clean. My only issues with our room was the bed being on wheels and thin walls. *This hotel is near the airport, but does not offer a shuttle.*
Business response:
Rachael, thank you for staying at our hotel. We are pleased to know you liked the cleanliness of our suite, but we are sorry for not meeting all your expectations. We appreciate your feedback and look forward to your next visit. Sincerely, Hotel Management
Even though their system was down, the gentleman working there was able to get me room. He made couple calls and was trying to restores their system but when he couldn’t do it, he just gave me a room. Hats off to him. The room was very clean including the bathroom. I will definitely stay there again.
Business response:
Miguel, thank you for reviewing your experience at Extended Stay America. We are glad you were pleased with our immaculate accommodations and courteous front desk associate. We strive to provide our guests with thoughtful hospitality and attentive service; therefore, we are pleased to read your generous compliments. Thank you again, and we hope to have the chance to welcome you back soon. Sincerely, Hotel Management
Had a good time It was okay a lot of traffic and lucky walking around at all hours of the day but I was satisfied on to the next hotel have a good day
Business response:
Ronnie, thank you for your terrific rating of Extended Stay America. We are pleased your stay with us was an excellent one, and we look forward to welcoming you back soon. Sincerely, Hotel Management
I liked that the room was clean. Beds were comfy too.
Business response:
Thank you for staying at Extended Stay America. We are thrilled you had a good time with us and loved our spotless, comfortable accommodations. We are grateful for your business and look forward to seeing you again soon. Sincerely, Hotel Management
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Business response:
Thank you for staying with us and for your gracious rating. On behalf of all of us at Extended Stay America, we would like to invite you for another outstanding visit. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Phoenix - Airport
How is Extended Stay America - Phoenix - Airport rated?
Extended Stay America - Phoenix - Airport has a 3.3 star rating with 2,946 reviews.
When is Extended Stay America - Phoenix - Airport open?
Extended Stay America - Phoenix - Airport is open now. It will close tomorrow at 12:00 a.m.