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Extended Stay America - Phoenix - Airport
- Hotels
- Phoenix, AZ
About this business
Location details
3421 E. Elwood St., Phoenix, AZ, 85040, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
the ESA AMERICAN STAY IS THE BEST PLACE TO STAY!! My experience is ongoing thats how well I like it here lol, really tho great staff great rooms, I care for the breakfast but the damn Covid messed that up lol, naw really tho great location groceries , fast food, restaurant, and gas are anywhere from a 2 minute-10 min drive.. Vanessa the general Manager is very personable as well as Steve-O who works the mi shifts very helpful and friendly guy!! You have an amazing team here!!
Business response:
Leona, thank you for choosing Extended Stay America. We are glad you loved our courteous associates, and your compliments will surely be shared with Vanessa and Steve. We are also happy to know our location worked well for you. It was a pleasure hosting you, and we look forward to your next visit. Sincerely, Hotel Management
Near the airport pet friendly place with good staff
Business response:
Calvin, thank you for evaluating your experience online. We are glad you liked our convenient location and the service you received from our courteous associates. It was a pleasure serving you and your family, and we hope to have the opportunity to host you again. Sincerely, Hotel Management
Their housekeeping really needs to improve. I went and bought alcohol wipes to wipe down things inside the room.
Business response:
Thank you for reviewing your stay with us. We apologize for the cleanliness issues you encountered, and be assured; we will address your concerns to our housekeeping team to ensure we are more diligent going forward. We hope you will allow us the opportunity to welcome you back and provide you with the stay that you expected from us. Sincerely, Hotel Management
Business response:
Johnny, thank you for the perfect rating. We are glad you had a wonderful time at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management
A Merry Christmas I had an amazing experiance @ this hotel overall. There was a mixup with mi reservation from the begining and the man working the front desk the day I arrived, even tho he was either new all together, or from a different location & just new to the location I was @. Either way he did an amazing job & was able to help me & mi husband out to get it all figured out & got us checked in with no issues. I am grateful for his customer service & dedication to helping the customers/guest regardless their appearances.... read more
Business response:
Thank you for the glowing review of Extended Stay America and for recommending us to future travelers. It’s a pleasure to know you had a great stay with us and were impressed by the service provided by our courteous front desk staff. We will be sure to share your compliments with the associate you mentioned for taking good care of you and your husband. We wish you both a Merry Christmas and look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at Extended Stay America; we hope to see you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Phoenix - Airport
How is Extended Stay America - Phoenix - Airport rated?
Extended Stay America - Phoenix - Airport has a 3.3 star rating with 2,946 reviews.
When is Extended Stay America - Phoenix - Airport open?
Extended Stay America - Phoenix - Airport is open now. It will close tomorrow at 12:00 a.m.