Extended Stay America - Phoenix - Airport - Tempe

Anonymous 

on Expedia

3 years ago

It was not a very clean place at all. Carpets dirty throughout the place. For the price it should have been better. Non smoking hotel and you could smell smoking and pot smoking as well. Even the front office had pot smell. Will not there again. Dirty outside pet feces everywhere. Our room was not clean rug had stains no smoke detector, window screens bent or broken. Its really needs a major make over. The room next to us had 4 dogs and 1 cat. Just needs to be better. 

Olivia 

on Expedia

3 years ago

Glad our flight was only a few hours after check i Check in ran smoothly. The room condition for the rate posted was not worth the money. A room in Phoenix air, and ac is a must. Our room’s ac was not functional and the window was open upon arrival so it’s been known by the establishment that their ac was not working. 

Kim 

on Expedia

3 years ago

DO NOT STAY HERE No free breakfast available, felt unsafe and wasn't kept up at all. Room wasn't ready at 4pm check in time and there was no one at the front desk when we had an issue late at night 

John 

on Expedia

3 years ago

Hotel did not honor reservation. Fraud committed 

nathalie 

on Expedia

3 years ago

Everything was bad, room was smelling, shower was dirty , the entire place was wrong . And bad , no lig 

Tim 

on Expedia

3 years ago

In our first room the air exchange fan was horribly noisy, turning off the air conditioning did nothing it just ran noisy all the time. We asked to switch rooms. There was one room left to switch to. That room the air conditioning did not work 

Seth 

on Expedia

3 years ago

Twice now, the extended stay has given away our paid for room and told us they dont have the room available when we check in. This last stay, I had booked a suite with 3 beds and paid for it through orbitz. When we checked in, we were told only a room with one bed is available. This is unacceptable. This is the second time this has happened. I have learned my lesson and will not book here again. The last thing anyone wants to do after a long trip is scramvle tonfind other accomodations and then gonthrpugh the process of requ... read more

Rafaela 

on Expedia

3 years ago

I reserved a studio suite for 2 adults' and 3 children. When I arrived I was informed that my room was overbooked and they only had one bed room. the room had no pillows and blankets. Lot of people smoking weed in the rooms and at the entrance. Will not stay there again. 

Darrin 

on Expedia

3 years ago

Clean inside. Dog crap everywhere outside and trash overflowing for days.