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Extended Stay America - Phoenix - Biltmore
- Hotels
- Phoenix, AZ
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
5235 N. 16th St., Phoenix, AZ, 85016, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The rooms were a bit worn but not too bad. It worked for a bed and shower
Business response:
Dear Caitlin, Thank you for taking the time to comment on your stay. It is good to know you were pleased with most of your visit. However, we regret that your stay was anything other than perfect. We appreciate you bringing these concerns regarding your room to our attention. We will share your observations with our team, as we always look forward to enhancing our services. We look forward to hosting you again the next time you are in the area.Sincerely,Hotel Management
Nice hotel
No hot water
Business response:
Dear Sara, Thank you for choosing our hotel. We apologize for any inconvenience you experienced with the hot water. Guest comfort is a priority, and we appreciate your understanding. Our team is addressing this matter internally to ensure a more seamless experience in the future. Your feedback is valuable, and we look forward to the opportunity to host you again for an improved experience.Sincerely,Hotel Management
I do not believe this was in the best part of the town. A lot of activity in the hallways throughout the night. People coming and going, doors opening and closing. You could hear everything that was going on down the hallway.
Business response:
Dear Roni, Thank you for your recent stay at Extended Stay America. We appreciate your feedback and apologize for any inconvenience caused by noise disturbances. We understand the importance of a peaceful stay and will address this matter to enhance our guests' experience. If your travels bring you back to the area, we hope to provide a more comfortable and quiet stay.Sincerely,Hotel Management
Very nice and real convenient for our needs
Frequently asked questions about Extended Stay America - Phoenix - Biltmore
How is Extended Stay America - Phoenix - Biltmore rated?
Extended Stay America - Phoenix - Biltmore has a 4.2 star rating with 1,529 reviews.
When is Extended Stay America - Phoenix - Biltmore open?
Extended Stay America - Phoenix - Biltmore is open now. It will close tomorrow at 12:00 a.m.