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Extended Stay America - Phoenix - Biltmore
- Hotels
- Phoenix, AZ
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
5235 N. 16th St., Phoenix, AZ, 85016, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Old, outdated but clean enough. Front desk rep is pleasant and helpful.
Mah Bed was rock hard pillows looked hand maid more like throw pillows AC was inconsistent at keeping temperature refrigerator had a fan the clunked hard every time it shut off I turned the temperature down as low as possible to avoid it cycling. Furniture had tears, blood on walls, electric outlets in short supply had to unplug clock to charge phone locaton was good for me is the only positive and low price
Business response:
Dear Richard, We appreciate your high rating and hope that you had an overall pleasant stay with us. Your comments provide valuable insight into areas where we can improve our guest services, and we appreciate you bringing these to our attention. We apologize for the inconvenience you experienced during your stay, and we will work diligently to address the issues you mentioned. Our team is committed to delivering the best possible experience to all our guests, and your feedback helps us achieve that goal. We hope to welcome ... read more
Staff was very nice a friendly. Very quiet and peaceful
The sofa has stains and the mattress on the sleeper sofa is very worn out
Business response:
Dear Andres, Thank you for taking the time to write a review about your recent stay. We always want our guests to have a gratifying experience in every aspect, which is why it was disappointing to read that the sofa bed in your room was not very comfortable. Thank you for bringing this to our attention. We hope you will give us another chance to provide you with the relaxing stay you deserve.Sincerely,Hotel Management
Nice
Business response:
Dear Ruslan, We are delighted to hear that you had a refreshing and satisfying experience during your stay at Extended Stay America. We take pride in catering to our guests' needs and ensuring that every little detail is taken care of to enhance their overall experience. Thank you for choosing us as your preferred accommodation, and we hope to welcome you back soon.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Phoenix - Biltmore
How is Extended Stay America - Phoenix - Biltmore rated?
Extended Stay America - Phoenix - Biltmore has a 4.2 star rating with 1,620 reviews.
When is Extended Stay America - Phoenix - Biltmore open?
Extended Stay America - Phoenix - Biltmore is open now. It will close tomorrow at 12:00 a.m.