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Extended Stay America - Phoenix - Biltmore
- Hotels
- Phoenix, AZ
About this business
Location details
5235 N. 16th St., Phoenix, AZ, 85016, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
One night only Great and good location
The hotel staff was amazing. The pool and hot tub was closed. The room smelled like old cigarettes. The location is perfect walk to great restaurants etc.
Business response:
Dear Tracy, We sincerely appreciate your patronage and the positive feedback regarding our hotel's convenient location and the exceptional service provided by our staff. Even though our guest rooms are smoke-free, we occasionally have violations of this rule. We take these incidents seriously, and we thank you for bringing this to our attention. We hope that our hospitality and other outstanding features helped make your stay a pleasant experience for you. We hope to welcome you back in the future.Sincerely,Hotel Management
When I checked in my reservation was not found even though I had an email confirmation so I had to rebook my reservation at a higher rate. When I finally did get to my room I did not have a shower curtain and I called the front desk and they brought one up. The room itself was fine. It could have been slightly cleaner. The kitchen was not stocked with anything as far as amenities, utensils, plates, cups, etc. Which I find kind of strange if they're going to have a kitchenette. The TV was fine. The remote was very touchy wasn... read more
Frequently asked questions about Extended Stay America - Phoenix - Biltmore
How is Extended Stay America - Phoenix - Biltmore rated?
Extended Stay America - Phoenix - Biltmore has a 3.2 star rating with 2,916 reviews.
When is Extended Stay America - Phoenix - Biltmore open?
Extended Stay America - Phoenix - Biltmore is open now. It will close tomorrow at 12:00 a.m.