This profile has been claimed by the business owner or representative.
Extended Stay America - Phoenix - Biltmore
- Hotels
- Phoenix, AZ
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
5235 N. 16th St., Phoenix, AZ, 85016, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I do not believe this was in the best part of the town. A lot of activity in the hallways throughout the night. People coming and going, doors opening and closing. You could hear everything that was going on down the hallway.
Business response:
Dear Roni, Thank you for your recent stay at Extended Stay America. We appreciate your feedback and apologize for any inconvenience caused by noise disturbances. We understand the importance of a peaceful stay and will address this matter to enhance our guests' experience. If your travels bring you back to the area, we hope to provide a more comfortable and quiet stay.Sincerely,Hotel Management
Very nice and real convenient for our needs
A little cleaning of areas will go a long way . Tv looks like it may not work as well
Business response:
Dear Fred, Thank you for staying with us and providing valuable feedback. We appreciate all comments, the positive as well as the ones that help us improve. We appreciate your observations regarding the cleanliness and TV, as we always want to know how we can enhance our guests' satisfaction. We will address this with our respective teams and greatly appreciate you bringing this to our attention.We would welcome another opportunity to provide you with a better experience on a future stay. Thanks again!Sincerely,Hotel Managem... read more
There were way too many pets for my preference. The corridors had signs of pet urine on the walls & carpets. Could hear dogs barking in rooms nearby late at night. I did not realize this was a pet friendly hotel. Will not stay here again. The place could use more attention in cleaning the doors, elevators & carpets in the stairwell.
A little dirty
Business response:
Dear Mahmood, Thank you for posting a review of your stay at our Extended Stay America. We are pleased that we met most of your expectations; however, We are disappointed to know that Cleanliness didn't meet our usual high standards. This will be addressed appropriately, and we appreciate your valuable feedback. We are continually striving to improve our guest experience, and we hope you will return soon so we can show you our commitment to exceptional hospitality.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Phoenix - Biltmore
How is Extended Stay America - Phoenix - Biltmore rated?
Extended Stay America - Phoenix - Biltmore has a 4.2 star rating with 1,620 reviews.
When is Extended Stay America - Phoenix - Biltmore open?
Extended Stay America - Phoenix - Biltmore is open now. It will close tomorrow at 12:00 a.m.