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Extended Stay America - Phoenix - Biltmore
- Hotels
- Phoenix, AZ
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
5235 N. 16th St., Phoenix, AZ, 85016, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Was okay
Business response:
Dear Justin, We are sincerely grateful for sharing your thoughts about your recent stay. It is great to know that your stay was good. Your feedback is instrumental in our ongoing efforts to provide exceptional service to all our guests. It was a pleasure to have you as our guest, and we hope to see you again soon.Sincerely,Hotel Management
I have been at this property for almost 2 months now. And it's become home for me. The staff are great, especially the main manager. Ashley should always be so kind and helpful. When needed and the assistant manager Vanessa, they're both very good at their jobs and their customer service skills sre Indefinitely on point. couldn't be anymore blessed to have such. A Convenient and relaxing time staying at this hotel
For the money, it is an excellent deal. Close to everything retail. Friendly staff
Very quiet and clean. Loren at the check in desk was wonderful and very accommodating. I will stay again when I have to come back down.
Business response:
Dear Julie, Thank you for taking the time to leave us a great review! We're thrilled you enjoyed your stay at Extended Stay America. Our goal is to provide excellent service, and we're glad to know that you appreciated our clean property and peaceful environment. It's great to hear that Loren, one of our associates, helped to make your stay even more comfortable. Thank you for sharing your review with other travelers and expressing your excitement about returning. We look forward to your next visit!Sincerely,Hotel Management
This property is very conveniently located near my bank and the places I prefer to shop and dine. I like the kitchenette and appreciate the cooking utensils and dishes. Staff are generally very helpful and quick to respond to requests for extra toiletries, etc. I was disappointed in the grab-and-go breakfast, only muffins and granola bars were available, no fruit or instant oatmeal, and for one whole week there was nothing at all.
Business response:
Dear Chimene, Thank you for your review of our hotel. We are pleased to know your overall stay was satisfactory. We also appreciate knowing where we have room for improvement. Please accept our apologies for your disappointment with our breakfast. We appreciate your feedback and are committed to enhancing our guests' experience by ensuring they have a great start to their day. We remain committed to providing you with the highest level of service and look forward to the opportunity to serve you better in the future.Sincerely... read more
Frequently asked questions about Extended Stay America - Phoenix - Biltmore
How is Extended Stay America - Phoenix - Biltmore rated?
Extended Stay America - Phoenix - Biltmore has a 4.2 star rating with 1,620 reviews.
When is Extended Stay America - Phoenix - Biltmore open?
Extended Stay America - Phoenix - Biltmore is open now. It will close tomorrow at 12:00 a.m.