This profile has been claimed by the business owner or representative.
Extended Stay America - Phoenix - Biltmore
- Hotels
- Phoenix, AZ
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
5235 N. 16th St., Phoenix, AZ, 85016, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
This was a wonderful experience
It was ok, could use some upgrades and carpet cleaning.
Business response:
Dear Ernest, Thank you for choosing Extended Stay America. We always want to provide our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. We are grateful for the feedback, and we will share these notes with the appropriate individuals for the future modernization of our hotel. It was our pleasure to host your visit; we look forward to seeing you soon.Sincerely,Hotel Management
Good and calm
Cheap price While the Room was OK, the common areas are filthy. Hasn't been cleaned in months. Nothing in the room to use in the kitchen. They say it is available at the front desk for a price. We were told if you want hose keeping it is also an extra charge. Folks were smoking weed everyday out back.
Business response:
Dear Charles, Thank you for being our guest. It is glad that you had a pleasant stay and were pleased with your room. However, we are sorry for the housekeeping issues that you encountered. We will discuss this with our team to re-check the areas mentioned and ensure they are adequately addressed. Also, we regret that you were not unaware of the kitchenware policy and the charges for the use. Our front desk team is available round the clock to help you. We offer housekeeping services weekly to provide a more home-like experi... read more
Frequently asked questions about Extended Stay America - Phoenix - Biltmore
How is Extended Stay America - Phoenix - Biltmore rated?
Extended Stay America - Phoenix - Biltmore has a 4.2 star rating with 1,529 reviews.
When is Extended Stay America - Phoenix - Biltmore open?
Extended Stay America - Phoenix - Biltmore is open now. It will close tomorrow at 12:00 a.m.