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Extended Stay America - Phoenix - Biltmore
- Hotels
- Phoenix, AZ
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
5235 N. 16th St., Phoenix, AZ, 85016, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Appreciate the staff, I kept asking for extra little things and then had no issue assisting. Would recommend.
Mixed bag We arrived early and friendly desk clerk said they were behind getting rooms ready so we'd need to come back a little later. Upon doing so, the new desk clerk was not friendly at all and definitely not helpful with any information (like where the room was or best place to park or access to the hotel). Room conditions were fine. Didn't get to make it to pool but not sure it was kept debris free when observing the next morning.
Business response:
Dear Matt, Thank you for being our guest and sharing your experience. It is glad you had a pleasant stay and were pleased with the friendly front desk team. However, we are sorry for the delay in delivering your room and for your disappointment with the behavior of one of the associates. We'll pass your feedback on to the right person to make it better. It was a pleasure hosting you, and we hope to have you back for the outstanding stay you deserve.Sincerely,Hotel Management
Great staff very clean
Business response:
Dear Chris, Thank you for selecting Extended Stay America. Reading about your experience during your stay with us brings us joy. We aim for a great guest experience and let our associates know when you complement their work. We look forward to hosting you again on your next visit to our location.Sincerely,Hotel Management
This was a wonderful experience
It was ok, could use some upgrades and carpet cleaning.
Business response:
Dear Ernest, Thank you for choosing Extended Stay America. We always want to provide our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. We are grateful for the feedback, and we will share these notes with the appropriate individuals for the future modernization of our hotel. It was our pleasure to host your visit; we look forward to seeing you soon.Sincerely,Hotel Management
Good and calm
Frequently asked questions about Extended Stay America - Phoenix - Biltmore
How is Extended Stay America - Phoenix - Biltmore rated?
Extended Stay America - Phoenix - Biltmore has a 4.2 star rating with 1,620 reviews.
When is Extended Stay America - Phoenix - Biltmore open?
Extended Stay America - Phoenix - Biltmore is open now. It will close tomorrow at 12:00 a.m.