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Extended Stay America - Phoenix - Biltmore
- Hotels
- Phoenix, AZ
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
5235 N. 16th St., Phoenix, AZ, 85016, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Nothing
Business response:
Dear Semiah, Thank you for sharing your views with us. It is glad to know you had a pleasant time here. However, we are disappointed that you did not get to enjoy the exceptional experience for which we are known. We would have done that if we had the opportunity to change your experience while you were here. Please give us another chance to serve and provide you with a deserved experience. Sincerely,Hotel Management
We had a great time very friendly service
When I arrived at property, there were 5 cops talking to 2 other guests which made me a little concerned. The hotel staff seemed overwhelmed and done with the day but was polite. When I got to the room, the bathtub still had long strands of hair on the shower wall.
Business response:
Dear Meghan, Thank you for choosing us. We are glad you were pleased by the warm reception by our associate on arrival. However, we are sorry if our housekeeping team overlooked a few areas in your room preparation. Our team is reviewing the same to ensure they are not repeated. We hope you give us another chance to prove that we have changed and take your comments seriously.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Phoenix - Biltmore
How is Extended Stay America - Phoenix - Biltmore rated?
Extended Stay America - Phoenix - Biltmore has a 4.2 star rating with 1,620 reviews.
When is Extended Stay America - Phoenix - Biltmore open?
Extended Stay America - Phoenix - Biltmore is open now. It will close tomorrow at 12:00 a.m.