This profile has been claimed by the business owner or representative.
Extended Stay America - Phoenix - Biltmore
- Hotels
- Phoenix, AZ
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
5235 N. 16th St., Phoenix, AZ, 85016, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Was great! Kept the kitchen sink covered cause smelled pretty bad..other than than good
Had to get rooms switched cause first room had bed bugs. Upon further inspection there was trash under the bed.
Business response:
Dear Stephen, Thank you for taking the time to review our hotel. We were disappointed to read about the issues you encountered with your first room, and we apologize for not meeting your expectations. We have shared your concerns with our team to ensure these concerns are not repeated. We would love for you to give us another opportunity to provide you with the seamless stay you deserve on your next visit to the area.Sincerely,Hotel Management
Staff was great but the room wasn't very clean the door knob in the bathroom was broken room wasn't clean spills splattered on the walls windows filthy microwave metal on the inside was cracked and peeling up
Business response:
Dear Amanda, we apologize for the housekeeping and maintenance issue you faced, and we regret the inconvenience this undoubtedly caused during your stay. Our Housekeeping and Maintenance team usually does a great job ensuring our guests have an exceptional experience at our hotel. Unfortunately, we failed to provide that for you. However, we appreciate you recognizing the service provided by our staff. We have taken note of the concerns you raised as we continually strive to ensure a perfect visit for every guest. We hope yo... read more
Frequently asked questions about Extended Stay America - Phoenix - Biltmore
How is Extended Stay America - Phoenix - Biltmore rated?
Extended Stay America - Phoenix - Biltmore has a 4.2 star rating with 1,529 reviews.
When is Extended Stay America - Phoenix - Biltmore open?
Extended Stay America - Phoenix - Biltmore is open now. It will close tomorrow at 12:00 a.m.