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Extended Stay America - Phoenix - Biltmore
- Hotels
- Phoenix, AZ
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
5235 N. 16th St., Phoenix, AZ, 85016, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Good for price. Not the cleanest, loud, but my room cam with kitchen. Tv did not work
Business response:
Dear Kyle, thank you for staying with us. We are happy to know that you found us at a good value. However, on behalf of our entire team, please accept our apologies for our hotel not meeting your expectations. We do not take these concerns lightly, especially with the cleanliness of our hotel, as this is an essential priority. We will address this matter with our housekeeping team to ensure that it does not happen again. We also regret the issue you had with the Television in your room. Your feedback will be shared with the ... read more
Staff was very accommodating, had a problem with the tv in the fitness area and they helped me
El lugar es agradable limpio confortable tiene lo necesario y la ubicación es en buen punto
Nothing but a bar of soap in the bathroom. No shampoo or other items. A little concerned about the neighborhood, some homeless people living in their car & a few others wandering about. Access available through the back door since it didn't latch unless you pulled it closed. May be time for this property to invest in security fencing. 5 & Diner across the street was good.
Small parking lot space, people in hallway very noisy, shower, towels bar and closet rack falling out or poorly mounted, very hard toilet paper.
DON'T STAY HERE!!! The place is run down and dirty. Guest elevators look like frieght elevators. While the front dest attendant was very friendly and polite, she kept answering the phone and hepling her coworker with her checkin. I found hair in my bed. Alot of shady people staying there and hanging around outside. At check out, no one was at the front desk. I waited 10 minutes then called them. They told me to just leave the keys and i told them I needed a copy of my bill. The women was put out by it and said "ok, i guess I... read more
Frequently asked questions about Extended Stay America - Phoenix - Biltmore
How is Extended Stay America - Phoenix - Biltmore rated?
Extended Stay America - Phoenix - Biltmore has a 4.2 star rating with 1,620 reviews.
When is Extended Stay America - Phoenix - Biltmore open?
Extended Stay America - Phoenix - Biltmore is open now. It will close tomorrow at 12:00 a.m.