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Extended Stay America - Phoenix - Midtown
- Hotels
- Phoenix, AZ
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
217 West Osborn Rd., Phoenix, AZ, 85013, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Had A Good Nights Rest Room was clean and staff was excellent. The maid was very nice, and joked with us. Had a good night rest. The place did the job.
My stay would have been much better had there been a towel or two in the bathroom. The room only had a floor mat and no towels. I would have called the desk for towels, but alas, no phone in the room either.
Business response:
Bruce, thank you for providing us with details about your stay at Extended Stay America, and we appreciate your nice ratings. However,we apologize for the lack of in-room amenities. We will share your concerns with our housekeeping team to ensure a better guest experience moving forward.We aregrateful for the feedback, and we hope you will choose to stay with us again. Sincerely, Hotel Management
they put a private parking sticker on my car in the morning. it was hard to get off.. they need to get plate numbers at check in.. i really didnt like the sticker, pain in the butt. i had places to be. wasted my time
You get what you pay for. Upon check-in our clerk was very pleasant and helpful however she informed us that our room was not ready and I would have to wait an additional 20 minutes, mind you check in is 3 PM and it is almost 5 PM and I have to wait 20 more minutes! There was also a lot of riffraff going in and out and hanging around outside and people were actually staying there as in living there. The room was very huge however a little outdated in the kitchenette. Fridge was missing a handle and there was a huge gap under... read more
Business response:
Thank you for staying with us and providing your candid feedback. We appreciate all feedback - good and bad - and we take your comments seriously. Please accept our apologies for the cleanliness and maintenance issues you experienced during your stay. Your review has been shared with the team so we can understand what happened and correct our process to ensure a better experience. We would appreciate another opportunity to provide you with a better experience on a future stay. Thanks again! Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Phoenix - Midtown
How is Extended Stay America - Phoenix - Midtown rated?
Extended Stay America - Phoenix - Midtown has a 4.2 star rating with 1,552 reviews.
When is Extended Stay America - Phoenix - Midtown open?
Extended Stay America - Phoenix - Midtown is open now. It will close tomorrow at 12:00 a.m.