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Extended Stay America - Phoenix - Midtown
- Hotels
- Phoenix, AZ
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
217 West Osborn Rd., Phoenix, AZ, 85013, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Nice stay Very accommodating our room was not ready at 3 and still was not ready at 3:30. They put us in an upgrade. Nice accommodations,a few creepy shady looking people but it is down town. My only complaint is NO COFFEE
Business response:
Thank you for choosing Extended Stay America. We appreciate your nice rating and are glad you enjoyed your upgraded suite. However, we regret the wait time you experienced upon check-in and for your disappointment with some of our amenities not being available during your stay. We value your business and hope to welcome you back soon. Sincerely, Hotel Management
Courteous staff, management helped me with an issue that came up, was a good stay
Business response:
James, thank you for reviewing your experience at Extended Stay America. We are thrilled that everything went well during your stay and that you were highly impressed with the service delivered by our courteous associates. Your rating is appreciated, and we look forward to your return visit. Sincerely, Hotel Management
Business response:
Allena, we appreciate you choosing our hotel. We want every guest to have a comfortable, seamless experience, and based on your rating, we may not have succeeded in your case. We hope you will give us a chance to provide you with the exceptional stay you deserve. Sincerely, Hotel Management
Very good
Business response:
Dennis, thank you for the perfect rating. We are glad you had a wonderful time at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management
loved the view of the city and pool. overall, the stay was great!
Business response:
Tyler, thank you for your perfect rating for Extended Stay America. It is lovely to read that we exceeded your expectations and that you particularly enjoyed the amazing views and onsite pool. Thank you again for allowing us to be of service, and we look forward to your next visit. Sincerely, Hotel Management
Phoenix Extended Stay is A-OK I enjoyed my stay here at Extended Stay in Phoenix. The staff were very kind and helpful. The location is perfect if you want to visit some great bars and restaurants. I will definitely be staying there again when I visit Phoenix in the future.
Business response:
Anthony, thank you for writing such a wonderful review of our hotel. We appreciate your nice comments about our courteous staff and convenient location close to a variety of restaurants and bars. We receive many positive comments about our location, so we are glad this contributed to making your stay a great one. All of us here at Extended Stay America appreciate your business and look forward to seeing you again. Have a great day! Sincerely, Hotel Management
Was an excellent stay
Business response:
Leonardo, thank you for the glowing review of Extended Stay America. It’s a pleasure to know you had a great stay with us, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Mediocre Honestly it was okayish but not for the price I paid. The room was outdated and still smelled like cigarettes although it was non smoking. Huge gap under the door could see people walk by. Also for like 30 seconds looked like someone was just standing by our door. When checking in the lady was nice we got our room and turns out it was not ready. But the cleaning lady near by apologized and said she was going to fix the situation. She got us our new room. She was very nice as well. It was for one night so overall I’d... read more
Business response:
Sharlynn, thank you for your review. We are sorry for the issue you had in your initial suite and regret not meeting all of your expectations. Even though we are non-smoking property on rare occasions, we have guests who do not adhere to the property rules concerning smoke, and that can be challenging for all concerned. We truly hope you will give us another chance to prove we are committed to providing outstanding accommodations and service. Sincerely, Hotel Management
Business response:
Thank you for being our guest. Our top priority is for you to have an enjoyable stay, and from your five-star rating, we are pleased to have exceeded your expectations. It was a pleasure hosting you at Extended Stay America, and we look forward to welcoming you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Phoenix - Midtown
How is Extended Stay America - Phoenix - Midtown rated?
Extended Stay America - Phoenix - Midtown has a 4.2 star rating with 1,554 reviews.
When is Extended Stay America - Phoenix - Midtown open?
Extended Stay America - Phoenix - Midtown is open now. It will close tomorrow at 12:00 a.m.