Extended Stay America - Phoenix - Scottsdale - Old Town

Business response:

Dear Guest, We are flattered by your very kind review of Extended Stay America. Team members like Londynare a perfect example of the passionate, dedicated spirit of service we value, and we are delighted that our caring hospitality was the highlight of your stay. It was a pleasure hosting your visit, and we hope to welcome you again soon. Sincerely, Hotel Management 

Business response:

Dear Guest, Thank you for taking the time to review your stay. We appreciate your feedback about our accommodations and are glad to hear that our team made a positive impression with their excellent service. We aim to provide a comfortable stay, and we truly value your insights as they help us continuously improve our guest experience. Sincerely, Hotel Management 

Business response:

Dear Guest, Thank you for taking a moment to share your experience. It is wonderful to know that the team and the surrounding area contributed positively to your stay. We also appreciate you mentioning the aspects that could have made your visit even more comfortable, as this helps us focus on meaningful improvements. Your feedback is valuable, and we are grateful you chose to stay with us. We look forward to the opportunity to welcome you again and provide an experience that meets all your expectations. Sincerely, Hotel Man... read more

Business response:

Dear Guest, It is wonderful to hear how much you enjoyed your stay at Extended Stay America. We are particularly pleased that you enjoyed everything. We have noted your feedback and appreciate your constructive comment; we always want to hear how we can enhance our guest experience. We are thrilled that your overall experience was positive, and we hope we have the chance to welcome you back in the near future! Sincerely, Hotel Management