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Extended Stay America - Pittsburgh - Monroeville
- Other
- Monroeville, PA
About this business
Location details
3851 Northern Pike, Monroeville, PA, 15146, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Rude morning staff The staff was at the front door smoking & talking 4 3mins as I waited to check out...
DIRTY bathroom The bathroom was dirty, the front desk staff was very unprofessional-wearing t shirts. I've never stayed in a hotel where I've had to ask for a hair dryer. There were dirty linens hanging in the shower. The "breakfast" was shameful. Plastic wrapped muffins and instant oatmeal. No thanks. I guess you get what pay for. Never again.
Cheap no frills hotel , kitchen in room was nice but wouldn't stay for extended time. Good for stopping to sleep
Business response:
Thank you for taking the time to write a review of your stay. I am sorry to hear that you didn't enjoy your stay. I am grateful for the feedback you provided so we are able to continually improve our hotel. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area.
Ok stay for the price. I stayed 3 days and was told I room service only comes if you stay 5 days or more. You have to go to the front desk if you want new towels and wash clothes.
Business response:
Thank you for taking the time to write a review of your stay. I am sorry to hear that you didn't enjoy your stay. I am grateful for the feedback you provided so we are able to continually improve our hotel. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area.
BED BUGS DIRTY STAFF AND HOTEL and the continental Breakfast is granola bars and muffins. What a joke.
Business response:
Thank you for taking the time to write a review of your stay. I am sorry to hear that you didn't enjoy your stay. I apologize for the hotel cleanliness not being up to standard. I am grateful for the feedback you provided so we are able to continually improve our hotel. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area.
Bad hotel You should delist this establishment from your inventory. I want my money back. The customer service is very poor. I was told to carry used towels to the front desk for replacement. No wake-up call. No cleaning of the room second day. The breakfast is a joke, come packaged cakes and coffee at the entrance.I paid $108.00 per night for this bad service. It should not be called a hotel. The room is sparsely decorated. If you don't take any action I will not go thru Hotels.com any more.
terrible room , dirty, can under the bed , old furniture's, chair really dirty, toilet did not flush, we has to flush it like 3 times at least so all the dirty can go
Business response:
Thank you for taking the time to write a review of your stay. I am sorry to hear that you didn't enjoy your stay at and that we didn't meet your expectations. I am grateful for the feedback you provided so we are able to continually improve our hotel. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area.
Overall uncomfortable. Toilet was filthy.
Business response:
Thank you for taking the time to write a review of your stay. I am sorry to hear that the bathroom wasn't very clean and the staff wasn't friendly. We will work on making sure our housekeeping staff is cleaning to standard and that rooms are being double checked before guests check in. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.
Dirty rooms, dirty lobby and pathetic breakfast Unclean rooms with very poor and dirty carpets. Bathrooms were not clean. Hair laying all over the bathroom, Toliet was not flushed when we entered the room.
Business response:
Your review has recently caught my attention. Please accept my apology for the cleanliness issues you endured in your room. This is unacceptable and our housekeeping staff has been addressed on the issue. Thank you for bringing this to our attention. I do hope that you will return to our hotel, or any other Extended Stay Hotels location in the future.
Frequently asked questions about Extended Stay America - Pittsburgh - Monroeville
How is Extended Stay America - Pittsburgh - Monroeville rated?
Extended Stay America - Pittsburgh - Monroeville has a 3.1 star rating with 2,808 reviews.
When is Extended Stay America - Pittsburgh - Monroeville open?
Extended Stay America - Pittsburgh - Monroeville is open now. It will close tomorrow at 12:00 a.m.