Extended Stay America - Pittsburgh - West Mifflin

Business response:

Dear Guest, Thank you for your kind review. We’re delighted to hear that you found your room clean and fresh and that our staff made such a positive impression during your stay at Extended Stay America. Our team takes great pride in maintaining high standards of cleanliness and providing warm, friendly service to every guest. Your appreciation truly encourages us to keep delivering exceptional experiences. We’re so glad your stay was enjoyable and comfortable. Thank you once again for choosing us, and we look forward to maki... read more

Business response:

Dear Velta, Thank you for sharing your feedback. We are pleased to hear that our team made a positive impression with their service. However, we regret that the accommodations did not fully meet your expectations. Your comments regarding the room quality have been shared with our management team to help identify areas for improvement and ensure a more comfortable experience for future guests. We sincerely appreciate your observations, as they guide our efforts to enhance both service and facilities. We hope to have the oppor... read more

Business response:

Dear Shivangi, Thank you for sharing your feedback. We are delighted to hear that you had a good experience during your stay at Extended Stay America and that our team met your expectations. Your comments motivate us to continue providing excellent service and a comfortable environment for all our guests. We appreciate you taking the time to acknowledge our efforts and for choosing our property. Guest satisfaction is our top priority, and we are always looking for ways to make stays even better. We look forward to hosting yo... read more