Extended Stay America - Pleasanton - Chabot Dr.

NICK 

on Expedia

6 years ago

Not worth the money / check the reviews before bo Little did I know that Extended Stay America was under renovation for there rooms but i didn’t see any ! All the beds are hard as a rock! Every thing is falling apart in there rooms ! I don’t recommend this hotel for any one ! Stay away or at least until they finish with the renovation 

Brian 

on Expedia

6 years ago

No hot tub and no breakfast . Never anyone around at the desk 

Bonnie 

on Expedia

6 years ago

Did not have the room I booked with three available beds, this was the only reason I booked with them. However they tried to make it right with giving me two rooms for same price however, had my husband come with us instead of my adult son this would not have worked since I had two young daughters with me. Rooms and especially the hallway smelled like smoke/weed, it was horrible! Pillows smelled like smoke too! The hallway and entryways have never seen a vacuum or mop, elevator either! Will never stay here again. Only good t... read more

Bo 

on Expedia

6 years ago

Hotel stay from hell. Worst hotel ever. Can’t prove that we did not mistakenly punched a button so we got a smoking room, but that’s what we got, and the hotel was very unsympathetic when we asked for a change. The room was not made up when we got back after the first day; we were informed that there was only weekly room cleaning, beds made, etc. This was not mentioned anywhere on their website or the paperwork we pritnted out. The room itself was not good, with a tiny bathroom, no real door to the w.c. and a small and uncom... read more

Anonymous 

on Expedia

6 years ago

Never again! Terrible night!! The 1st room wasn't clean. Next I was given a choice of a new room without aTV or one without a refrigerator. I chose no refrigerator thinking I would use ice from the ice machine in my personal ice chest. No ice machine on the property. Vending machine was out of water. Dirty towels were piled in the common hallway. There was trash & lint on the lobby floors on both the 1st & 2nd floor. The light and fan in the shower area did not work until 5 minutes prior to my departure. And the refrigerator... read more

toni 

on Expedia

6 years ago

Hairy Hotel I was quite surprised and disappointed with Extended Stay. I paid 173 for one night which is not cheap and was surprised how little effort was put into cleaning the room. Walking in there was hair in the sink. There was a mixture of hair and dirt in the draws. This disgusted me so I checked the bed. There was no hair on the sheet but when I pulled back the sheet the mattress cover was hairly as well. To be fair to the hotel. I did not tell them or give them the opportunity to address the issue. I was on a busine... read more

J 

on Expedia

6 years ago

Room not clean. Dingy. Corridors smell badly. Generally dated and tired