Extended Stay America - Pleasanton - Chabot Dr.

John 

on Expedia

7 years ago

I will not stay here again. This place is not for business. Great location... just all around poor housekeeping services. 

Anonymous 

on Expedia

7 years ago

Poor No customer service and it smelled like cigarette smoke and weed in the hallway on 3rd floor where our room was 

Mike 

on Expedia

7 years ago

Gross. Rooms are small, bathroom was tiny, barely enough room to get dressed in. The kitchen was empty of all necessities which I thought was the main idea of an Extended stay. Not even an ice machine on the facility. Signs everywhere to bag your own trash and empty it to the “trash” room. Which is literally a room filled with trash bags. Disgusting!! Will never stay here again. 

Mar 

on Expedia

7 years ago

There was no bedding for the sofa sleeper, the "fully stocked" kitchen had nothing in it (apparently you have to request the items you want), the reservation was for 5 people and there were only 3 towels and 2 wash clothes, there was one small bar of soap by the bathroom sink (no shampoo, conditioner, etc.), and the placement of the air conditioner freezes you on the couch, but does not reach the beds. 

Rey 

on Expedia

7 years ago

Room smells smoke/pots considering we stayed on non smoking room. 

SC 

on Expedia

7 years ago

Like location was close to shopping. Facility was old and outdated. 

Lisa 

on Expedia

7 years ago

Lady checking us in wasn't ouright rude but clearly just couldn't be bothered. We later asked for some plates and cutlery to be told they didnt have any....i thought these were supposed to be included with the room. There were kids runing in and out of rooms slamming doors until very late at night.