Extended Stay America - Pleasanton - Chabot Dr.

George 

on Expedia

7 years ago

The smell of cigarettes in the hallways was horrible. The continental breakfast was a joke. The sofa bed was extremely uncomfortable. They only clean rooms once a week. 

Jeff 

on Expedia

7 years ago

when we arrived we were told a/c in our non smoking room was broke but we could take smoking room. We check out smoking room but it smelled like pot and cigarettes. Unable to get refund so took non smoking room with no a/c. The only thing good was the convince to soccer fields we were playing at 

Anonymous 

on Expedia

7 years ago

As soon as I walked in i noticed the lobby was dirty and unkept. I checked in thinking well its late maybe they had a lot of traffic and no one has gotten a chance went to my room the halls were dirty the room was just old and dingy dirty. 

Anonymous 

on Expedia

7 years ago

Scheduled an Extended Stay...AWAY from this hotel! One of the worse hotels I've ever stayed at. I'm not going to waste my time explaining why; basically everything about this place was pathetic - just read other peoples reviews on Yelp, Google, etc. It is unbelievable they can charge what they do for a room at this hotel and get it. Actually more amazing is that they are still in business. If I ran my business like this I would be without customers in less than a week. Schedule yourself an extended stay away, America! 

Beth 

on Expedia

7 years ago

The people that work there are rude and not helpful at all... 

Robin 

on Expedia

7 years ago

Bare Minimum-Unfriendly Staff No one at the check in desk. Waited 10 minutes for staff to help. Unfriendly and did not have the room I reserved available. Less than basic amenities. Had to request kitchen items and then the kit did not include what the brochure stated. Pro-The bed was comfortable. Steep at $145 per night for only pro being comfortable bed though. Have stayed at this hotel once a year for the past 5 years but we will be looking elsewhere next year. 

Anonymous 

on Expedia

7 years ago

Bathtub was dirty and water got stuck in bathtub. Too much noise from other guests. 

Anonymous 

on Expedia

7 years ago

it does not have room service or new towels so keep that in mind if you want your room cleaned when out. Also there is no breakfast. its some granola bars and coffee. it was the only available under $200 a night so I took it. I also some bug bit me in the bed 

FRANCISCO 

on Expedia

7 years ago

worse place to stay ever overall very bad smell like cigarrett everywhere room had a broken TV set they say thats how it was no replacement ? bathroom lights when off light bulb they say that did'nt have anybody to replace the light bulb there was no housekeeping no clean towels, sofabed was very dirty big stains we coundnt use it the water in the pool was dirty no maintenance overall horrible worse hotel ever never will stay with hotels again wi-fi was very poor