This profile has been claimed by the business owner or representative.
Extended Stay America - Pleasanton - Chabot Dr.
- Hotels
- Pleasanton, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
4555 Chabot Dr., Pleasanton, CA, 94588, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Nice Nice
Business response:
Many thanks for sharing your 5-star review of Extended Stay America. We are delighted we exceeded your expectations for a fun-filled visit to our area. We hope to have the pleasure of welcoming you again soon. Sincerely, Hotel Management
Business response:
Laura, thank you for being our guest. We are pleased you overall enjoyed your stay and hope to have another opportunity to welcoming you back soon for a much better experience. Sincerely, Hotel Management
Good Accommodations for the Price We had a nice, quick stay visiting the Bay Area, and this hotel was about as inexpensive as one might find in the area. It is a good place to stay for those looking for a full-sized refrigerator and a small kitchenette. But since this place might attract families looking for such accommodations, expect noisier-than-average neighbors. Not bad for the price, though.
Business response:
Nicholas, thank you for choosing the Extended Stay America. It is delightful to know you liked your well-equipped accommodations and that you felt we were a good value in the area. However, we are disappointed if you were disturbed by the noise of the other guest. Our front desk is always available to assist our guests and resolve these issues. We hope the positive aspects of your stay will bring you back to our hotel. Sincerely, Hotel Management
Business response:
Thank you for being our guest. It was a pleasure hosting you at Extended Stay America. We appreciate you sharing your nice rating and hope to see you again soon. Sincerely, Hotel Management
Very nice hotel clean, comfortable and spacious room with full kitchen. However there was no cookwhere in room had to ask. Also I was late 15 minutes checking out and they came to knock on my door asking if I was checking out when they could just called. But overalll is a nice place
Business response:
Jose, it was a pleasure to have you as our guest at Extended Stay America. We are delighted to read you had a comfortable stay and that you were impressed with your well-appointed room. Your feedback is appreciated as it will help us improve our service and facilities moving forward. Thank you for being our guest, and we look forward to your future visit. Sincerely, Hotel Management
Breakfast could have been better.
Business response:
Florence, thank you for staying at Extended Stay America. We are glad you had a nice time here. We will make a note of your feedback with regard to our complimentary grab-and-go breakfast as we plan any changes to it. We hope to have the opportunity to welcome you back for a future visit. Sincerely, Hotel Management
You get what you pay for! Don't expect courtesy. It was a very small, un comfortable bed for the night. Dirty worn out kitchen, with very loud refrigerator. It was a business micro room. Small bathroom. Single serving everything. And not a clean room, it smelled like Indian food/ curry! The front desk woman, not friendly at all. Looks good on the outside, horrible on the inside.
Business response:
It is disappointing to read your comments concerning your stay at our hotel. Please accept our apologies, as we never mean to disappoint our guests in any way, and we definitely failed in this attempt. We can assure you that what you encountered is not acceptable, and we will be reviewing and altering our guidelines to provide a better experience for every guest entering our doors. We would like to regain your trust and hope you will give us that chance in the future. Sincerely, Hotel Management
Clean up the poop and empty out the trash Dog poop everywhere outside (sidewalks, grass, plant areas and patio area next to the pool) and trash cans spilling over with trash. No paper towels in lobby restroom for 2 days. Come on people...it’s not that difficult!
Business response:
Thanks for evaluating your visit to our hotel. Although you had an overall comfortable stay with us, we apologize for the cleanliness issue you noticed while being here. Your feedback has been discussed with our housekeeping team to be step up their game and ensure they're more diligent while doing their work. We hope the positive aspects of your stay will bring you both back to us. Sincerely, Hotel Management
Nice hotel, good location. I was assigned a room that was not ready but was immediately moved to another.
Business response:
Wow - Manny, thanks for being our guest. Our top priority is for you to have an enjoyable stay and from your five-star rating, it appears that we succeeded in that. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Pleasanton - Chabot Dr.
How is Extended Stay America - Pleasanton - Chabot Dr. rated?
Extended Stay America - Pleasanton - Chabot Dr. has a 4.2 star rating with 1,205 reviews.
When is Extended Stay America - Pleasanton - Chabot Dr. open?
Extended Stay America - Pleasanton - Chabot Dr. is open now. It will close tomorrow at 12:00 a.m.